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Carvana
Tempe, AZ
10,170 Reviews
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10,170 Reviews of Carvana
January 27, 2023
Love the easy process no complaints about it, customer service satisfied any problems at the time of call. It just took 3wks by the the time from start until receiving car. service satisfied any problems at the time of call. It just took 3wks by the the time from start until receiving car. More
by aaronvarnado
Employees Worked With
Carvana
January 27, 2023
I swapped my car. .so that process was very smooth...but I received a car that needed bearings....there was a very loud noise coming from the new car!!! Why would you g .so that process was very smooth...but I received a car that needed bearings....there was a very loud noise coming from the new car!!! Why would you give someone a car that needed repairs right away!???? I like the car but I hope I have no more issues for quite a while!!! More
by crabby313s
Employees Worked With
Martin...Matt
January 26, 2023
Wasn’t sure about process but everything went smoothly. Car is great and was reasonably priced. Much easier than visiting multiple dealerships if you know exactly what you want Car is great and was reasonably priced. Much easier than visiting multiple dealerships if you know exactly what you want More
by ellew
Employees Worked With
Andy
January 25, 2023
The price was great on both ends of the transaction. Most of the process went quite well. There were a couple of hiccups in the paperwork that delayed getting the car. In the end the car came as promise Most of the process went quite well. There were a couple of hiccups in the paperwork that delayed getting the car. In the end the car came as promised. I love the security of the 100 day warranty. More
by gbaron1950
Employees Worked With
Online
January 25, 2023
Was happy with the delivery process and the selection. Disappointed that the car I purchased had damage that wasn’t disclosed on the website and they wouldn’t work with me to get it repaired. Instead, t Disappointed that the car I purchased had damage that wasn’t disclosed on the website and they wouldn’t work with me to get it repaired. Instead, the only option provided was to deal with all of the hassle of returning or exchanging it More
by Mindy
Employees Worked With
Unknown
January 25, 2023
Lack of Signage made "Dealership" hard to find. Staff was professional & helpful. Layout (old car dealership) was sparce & empty - not very confidence building. Staff was professional & helpful. Layout (old car dealership) was sparce & empty - not very confidence building. More
by 1st Time Carvana Buyer
Employees Worked With
Not Remembered
January 24, 2023
Vehicle was listed with 2 sets of keys. Dealership forgot to include the vehicle’s floor mats and second key fob. It was like pulling teeth to get Carvana to get these items to me. The repl Dealership forgot to include the vehicle’s floor mats and second key fob. It was like pulling teeth to get Carvana to get these items to me. The replacement mats are generic and don’t fit the car very well. Interior of vehicle was gross, there was stains on the carpeting and spilled coffee or something ground into the cup holder in the back seat. Super disappointing. More
by littlelady12
Employees Worked With
None
