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Carvana
Tempe, AZ
10,127 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,127 Reviews of Carvana
January 19, 2023
My delivery was delayed twice. The car is in much worse condition than advertised. The car is still not registered. The price was higher than advertised. You could have a great com The car is in much worse condition than advertised. The car is still not registered. The price was higher than advertised. You could have a great company and service BUT too many hiccups and the car quality needs to be reviewed, advertised and priced appropriately. More
by Don
Employees Worked With
Many
January 18, 2023
Great experience once I actually had the keys in my hands! Only con I had was having a delivery date and it getting delayed so close to the date they should have been delivering my car. hands! Only con I had was having a delivery date and it getting delayed so close to the date they should have been delivering my car. More
by Melanie
Employees Worked With
Nailah
January 17, 2023
Very easy process. However this is the second time ordering with Carvana and had delays with delivery both times. And with this car I have a whole list of repairs needs However this is the second time ordering with Carvana and had delays with delivery both times. And with this car I have a whole list of repairs needs doing. Hopefully they will cover all expenses. More
by Dave
Employees Worked With
No names
January 17, 2023
I received my vehicle after dark it had a cracked windshield which I was unable to see and on the 2nd day I had it there was a bad shake in the vehicle I contacted them to have this fixed they then t windshield which I was unable to see and on the 2nd day I had it there was a bad shake in the vehicle I contacted them to have this fixed they then told me I had to work with the warranty company and the windshield would not be covered although it came that way now I've had my car for 3 weeks and only driven it 2 days spent in the shop the rest of the time They wouldn't put a brand new transmission in it More
by Amber_fithian
Employees Worked With
I dont know
January 16, 2023
This was my second vehicle purchase from Carvana, and it was super pleasant and efficient yet again. By comparison, I had a terrible experience last year buying a vehicle from Vroom. Carvana makes the doc was super pleasant and efficient yet again. By comparison, I had a terrible experience last year buying a vehicle from Vroom. Carvana makes the documentation process easy such that the vehicle pickup takes very little time. Only complaint was that the car vending machine was not working. We were looking forward to that part, perhaps weirdly. More
by Tom D
Employees Worked With
Can't Remember
January 16, 2023
The dealership was hard to find. Everyone was nice and focused on service. The place was clean and covered. It was raining and they took great care of us not to get wet. Everyone was nice and focused on service. The place was clean and covered. It was raining and they took great care of us not to get wet. More
by kdcurrans
Employees Worked With
I can’t remember
January 16, 2023
I already purchased one vehicle from Carvana and this second purchase went equally well. Friendly staff; attentive to detail; got us in and out quickly. second purchase went equally well. Friendly staff; attentive to detail; got us in and out quickly. More
by jc1metwo
Employees Worked With
Don't remember
