
Carvana
Tempe, AZ
Filter Reviews by Keyword
By Type
10,127 Reviews of Carvana
This was my second time purchasing a car from Carvana. I highly recommend this company to anyone looking for a car. My delivery was delayed but I was informed of the reasons in detail. As someone who works highly recommend this company to anyone looking for a car. My delivery was delayed but I was informed of the reasons in detail. As someone who works in a hospital I am aware of the unique challenges we all are facing due to the pandemic. The car was just as expected. My delivery person Shannon was great. She even left a gift basket in the car to apologize for the previous delays. Everyone at Carvana was professional and honest which are rare qualities to find in car dealerships. Thank you so much! More
Very easy and simple to use. The experience was very good will purchase more cars in the future from carvana. Thanks for the professionalism appreciated. will purchase more cars in the future from carvana. Thanks for the professionalism appreciated. More
The customer service representatives were wonderful. The process of buying our vehicle was so easy. The price of the vehicle was on point. So happy. process of buying our vehicle was so easy. The price of the vehicle was on point. So happy. More
I had an overall great experience. The employee who brought the car was very good. My issues where the following... I received a call the morning of my scheduled pick up that my car hadn’t been prepp brought the car was very good. My issues where the following... I received a call the morning of my scheduled pick up that my car hadn’t been prepped the night before and would need to be cleaned and inspected pushing back the meeting time. This wasn’t a big deal and the employee was apologetic and offered to meet me closer to my home as I was driving about 45 minutes to meet within the delivery radius. Then, I was expecting to have automatic start feature as was advertised. However, it doesn’t seem to be the case and was a major reason for me choosing the vehicle. Overall, it will not prevent me from using your service again. Just would be helpful for future buyers to have a very accurate description of features and have cars prepped prior to delivery date. Thank you Crystal Plaisance More
Excellent transaction from start to finish. Great customer service both on phone and in person at the delivery. Highly recommend buying a car from Carvana. customer service both on phone and in person at the delivery. Highly recommend buying a car from Carvana. More
The entire process was so easy and simple. We considered outside financing but everything was comparable so just easier to go through Carvana as well. Our only disappointment was that the outside of the car outside financing but everything was comparable so just easier to go through Carvana as well. Our only disappointment was that the outside of the car was immaculate while the inside was a bit dirty and could’ve used a better cleaning. Otherwise we loved skipping the dealership hassle and got a great bang for our buck!! More
This was my first experience in purchasing a used vehicle online without physically inspecting it first. My experience with Carvana was outstanding. My truck arrived on time and had been previously serviced online without physically inspecting it first. My experience with Carvana was outstanding. My truck arrived on time and had been previously serviced and had a full tank of gas. My truck was very clean and described exactly as listed. My delivery person Jeremy was very professional and allowed me plenty of time to inspect before finalizing the purchase. This definitely is the way to purchase a vehicle. Carvana only sells top of the line vehicles with low mileage and with car fax supplied on all vehicle. Carvana even handled the registration of my vehicle for getting my tag mailed to me. Simply put, it doesn’t get any better than Carvana. More
$16,900 Mazda is Great! So far. However the Cleaning $16,900 Mazda is Great! So far. However the Cleaning job that was done Sub Par. 1 out of 5. Windows interior was not good. $16,900 Mazda is Great! So far. However the Cleaning job that was done Sub Par. 1 out of 5. Windows interior was not good. More
Buying a car from Carvana was a breeze! It took the stress out of purchasing a new car & the process was nearly seamless! Delivery was on time & very efficient! The car has been treating me well! & wha stress out of purchasing a new car & the process was nearly seamless! Delivery was on time & very efficient! The car has been treating me well! & what a deal Carvana offered! More
I was actually just browsing but the overall process and the car that caught my eye was too good to pass up. Smooth transaction. No hassles or pushy sales folks. Great communication. Carter, the delive the car that caught my eye was too good to pass up. Smooth transaction. No hassles or pushy sales folks. Great communication. Carter, the delivery advocate, was friendly, helpful, and informative! I have already recommended Carvana to friends! More