
Carvana
Tempe, AZ
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10,129 Reviews of Carvana
Love the easy process no complaints about it, customer service satisfied any problems at the time of call. It just took 3wks by the the time from start until receiving car. service satisfied any problems at the time of call. It just took 3wks by the the time from start until receiving car. More
I swapped my car. .so that process was very smooth...but I received a car that needed bearings....there was a very loud noise coming from the new car!!! Why would you g .so that process was very smooth...but I received a car that needed bearings....there was a very loud noise coming from the new car!!! Why would you give someone a car that needed repairs right away!???? I like the car but I hope I have no more issues for quite a while!!! More
Wasn’t sure about process but everything went smoothly. Car is great and was reasonably priced. Much easier than visiting multiple dealerships if you know exactly what you want Car is great and was reasonably priced. Much easier than visiting multiple dealerships if you know exactly what you want More
Lack of Signage made "Dealership" hard to find. Staff was professional & helpful. Layout (old car dealership) was sparce & empty - not very confidence building. Staff was professional & helpful. Layout (old car dealership) was sparce & empty - not very confidence building. More
Was happy with the delivery process and the selection. Disappointed that the car I purchased had damage that wasn’t disclosed on the website and they wouldn’t work with me to get it repaired. Instead, t Disappointed that the car I purchased had damage that wasn’t disclosed on the website and they wouldn’t work with me to get it repaired. Instead, the only option provided was to deal with all of the hassle of returning or exchanging it More
The price was great on both ends of the transaction. Most of the process went quite well. There were a couple of hiccups in the paperwork that delayed getting the car. In the end the car came as promise Most of the process went quite well. There were a couple of hiccups in the paperwork that delayed getting the car. In the end the car came as promised. I love the security of the 100 day warranty. More
Really bad experience. I would never buy another car here. As awful as the car buying process is at a dealership, the Carvana experience is worse. It's just stretched I would never buy another car here. As awful as the car buying process is at a dealership, the Carvana experience is worse. It's just stretched from a typical 2-3 hour car buying misery into a 6 week long misery. It sounded like a great idea at the time but their communication systems and processes are a mess. After all the time it took, they delivered a $70,000 Porsche 911 with front tires that are 11 years old and back tires that dont fit the rim. They sent me to their approved tire company for an opinion; who said the tires are dangerous and should be replaced. They still refused. This company is a disorganized mess. Will never buy a car here again. Its no wonder they are failing as a business. More