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Carvana
Tempe, AZ
10,126 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,126 Reviews of Carvana
February 12, 2023
Actual buying process is not too bad. Faster than a dealership. Only problem was after we arrived home, we realized one of the key fobs didn’t work. That required us to take the car to a Faster than a dealership. Only problem was after we arrived home, we realized one of the key fobs didn’t work. That required us to take the car to a dealership to reprogram the fob at a cost of $260. We expect to be refunded from Carvana but still a PITA. More
by MHMULLEN
Employees Worked With
Don’t remember
February 11, 2023
I felt the experience was great. Would have liked to keep my coin and to have the car washed before I got it. It was pretty dirty and I had to stop just to wash it so that I could ev Would have liked to keep my coin and to have the car washed before I got it. It was pretty dirty and I had to stop just to wash it so that I could even see out the window More
by zedrahl2007
Employees Worked With
Chloe
February 10, 2023
If I could give a negative star rating, I would. By far the worst experience in my 58 years. Never again. The car needed over $2,000 of repairs when I received it. The inspection that was provid By far the worst experience in my 58 years. Never again. The car needed over $2,000 of repairs when I received it. The inspection that was provided by Carvana was completely falsified. There was dishonesty and deceit throughout the process. The shadiest company I have ever dealt with in my life. I will never work with Carvana or recommend them to anyone, not even a worse enemy. COMPLETE DISHONEST, DECEITFUL, SHADY, ILLEGAL ACTIVITY EXPERIENCED IN MY LIFE. More
by adkins1313
Employees Worked With
Michael delivered the car
February 09, 2023
The first time I purchased a car with Carvana it was a pleasurable experience but this time, it was horrible and I am not sure I would go through it again. I was trying to buy a business vehicle for my b pleasurable experience but this time, it was horrible and I am not sure I would go through it again. I was trying to buy a business vehicle for my business and pay with a business check just like I did last year however they canceled my order without notifying me and it just went down hill from there. More
by BryanJohnson361
Employees Worked With
Kyle, another underwriter from Arizona
February 07, 2023
Carvana had a good selection of vehicles. The process was fairly painless, once I got through the insurance underwriting portion of it. My vehicle was delivered on the day and at the approxim The process was fairly painless, once I got through the insurance underwriting portion of it. My vehicle was delivered on the day and at the approximate time that was promised. I did not have to wait for the permanent plates, as they were already on the vehicle when it was delivered. I even got the chance to test drive it. Good job! More
by Shawnster76
Employees Worked With
Martin
February 06, 2023
Only complaint is the color of the vehicle was listed as red and is actually bronze fire metallic. Which I found out after it was delivered, but I actually like it though. red and is actually bronze fire metallic. Which I found out after it was delivered, but I actually like it though. More
by curtbaker586
Employees Worked With
Can't remember names
