Carvana

I never considered Carvana until I was searching for a very specific car and found it there. I was literally surprised at how easy, quick and well communicated the whole process was. They have figured out very specific car and found it there. I was literally surprised at how easy, quick and well communicated the whole process was. They have figured out the used car market. More

Bought the car for my wife for christmas and she loves it, so I turned around and bought me one....smooth transactions and customer service is feiendly. it, so I turned around and bought me one....smooth transactions and customer service is feiendly. More

This was a very easy pleasant experience. I did everything online within 20 minutes. I was able to connect my bank account immediately and easily. I easily eSigned most of the paperwork online. I d everything online within 20 minutes. I was able to connect my bank account immediately and easily. I easily eSigned most of the paperwork online. I did have to go to a local place and have the paperwork for the tags notarized before sending it off. My car was delivered straight to my door. The delivery driver Kamryn was excellent. Kamryn has responded to my text and answered all of my questions . There was some sloppy body work done to my bumper -that I could not see in the photos. Kamryn sent photos to the warranty company for me. I am not sure if they are going to offer to repair this. I do feel like this should have been included in the photos. I was expecting the other imperfections. I feel that this should be something Carvana should offer some kind of refund for repairs. I was depending on the online photos to reveal all imperfections. Over all the car looks like the photos. However, there is very obvious paint on the rubber of my bumper,back grill/rubber and inner liner of my tire wall. It looks as if my bumper was painted while on the car. You can also she the paint starting to chip in the cracks and corners of the bumper. I am afraid the chipping will become worse in the future. Hopefully someone will fix this for me. Other than this...I am happy with my experience. More

This has been by far the EASIEST way to purchase a car. Everything was very easy, & everyone that I had dealt with, were great as well! I highly recommend carvana! Everything was very easy, & everyone that I had dealt with, were great as well! I highly recommend carvana! More

This really is everything that the company claims it to be. I felt very supported by the customer service people the entire way through this process. It was so easy to get a quote for my vehicle. When I we be. I felt very supported by the customer service people the entire way through this process. It was so easy to get a quote for my vehicle. When I went to a local car dealer they would not give me an estimate straight up even though I just wanted to know the value of my trade-in. I would definitely do this again and now my 86-year-old father is also going to trade in his vehicle and get a new one! Thank you again, Kim More

online process preferred given the pandemic Price was online process preferred given the pandemic Price was moderate Customer service was good Response time good Timely delivery Longer warranty pr online process preferred given the pandemic Price was moderate Customer service was good Response time good Timely delivery Longer warranty preferred Longer trial preferred Good More