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Carvana
Tempe, AZ
10,128 Reviews
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10,128 Reviews of Carvana
February 27, 2023
Good luck getting warranty or service work. No one, even supposed contracted companies, ie Firestone, won't take carvanas coupons or warranty codes No one, even supposed contracted companies, ie Firestone, won't take carvanas coupons or warranty codes More
by heuristic3d
Employees Worked With
Carvana
February 27, 2023
My experience was really disappointing. My pickup time, I had to wait over 2 hours to get my vehicle because I was told it had to be detailed. My vehicle was not detailed during that time. My pickup time, I had to wait over 2 hours to get my vehicle because I was told it had to be detailed. My vehicle was not detailed during that time. It was not clean at all. Sunflower seeds in the armrest. The third row full of dust. The vehicle was not even the correct color as stated. I was offered to trade but nothing had the same features on wanted so I feel I was forced to keep what I had. My expectations were not met not even halfway met. More
by K Hawkins
Employees Worked With
Tommy
February 27, 2023
I just purchased a 2022 Tesla with 900 miles on the odometer, it had a few minor dents, which were disclosed. However, the left front wheel was gouged, and instead of disclosing it, they filled it wit odometer, it had a few minor dents, which were disclosed. However, the left front wheel was gouged, and instead of disclosing it, they filled it with some sort of putty....which doesn't even match the wheel color. I contacted them, and there was zero effort to make things right. I was told that it was within Carvana's Standard. That's pretty bad, if that's their standard! First time, and last time I will buy a car from them. More
by andrew.lizek
Employees Worked With
Unknown
February 27, 2023
The sales process was easy but getting it delivered was a nightmare. Different addresses on my app and the website. Had to spend an hour on the phone trying to get it cleaned up. Then the delivery driver STI nightmare. Different addresses on my app and the website. Had to spend an hour on the phone trying to get it cleaned up. Then the delivery driver STILL had the wrong address and was 1.5 hours late. More
by Bob
Employees Worked With
I don’t know
February 26, 2023
Overall convenient, quality car and fair pricing. However, car was extremely dirty upon delivery and only a quarter tank of gas. The car was not prepared to be delivered. However, car was extremely dirty upon delivery and only a quarter tank of gas. The car was not prepared to be delivered. More
by cathemingway79
Employees Worked With
Angela
February 25, 2023
My appointment was pushed back 1 week due to the dealership being understaffed. When I did pick up my car it was dirty to the point I couldn't see out of the windows well while driving it home and s dealership being understaffed. When I did pick up my car it was dirty to the point I couldn't see out of the windows well while driving it home and spent several hours the next day cleaning it. More
by j.l.l
Employees Worked With
don't know
