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Carvana
Tempe, AZ
10,121 Reviews
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10,121 Reviews of Carvana
March 04, 2023
Excellent product. Smooth transactions and nice employees. Fun and easy experience. 7 Day trial seemed to work out great too. Smooth transactions and nice employees. Fun and easy experience. 7 Day trial seemed to work out great too. More
by AMART
Employees Worked With
Jasmine? I sadly forget the name.
March 03, 2023
Dealership was clean and organized. We were greeted immediately and he knew my name. Documents were ready to sign. Restroom was very clean. We were in and out in less than 30 minutes, v We were greeted immediately and he knew my name. Documents were ready to sign. Restroom was very clean. We were in and out in less than 30 minutes, versus hours wasted at other dealerships. This is our second purchase with Carvana and I can’t imagine ever going to another dealership again. More
by Bill
Employees Worked With
Eric (Manager)
February 27, 2023
Good luck getting warranty or service work. No one, even supposed contracted companies, ie Firestone, won't take carvanas coupons or warranty codes No one, even supposed contracted companies, ie Firestone, won't take carvanas coupons or warranty codes More
by heuristic3d
Employees Worked With
Carvana
February 27, 2023
My experience was really disappointing. My pickup time, I had to wait over 2 hours to get my vehicle because I was told it had to be detailed. My vehicle was not detailed during that time. My pickup time, I had to wait over 2 hours to get my vehicle because I was told it had to be detailed. My vehicle was not detailed during that time. It was not clean at all. Sunflower seeds in the armrest. The third row full of dust. The vehicle was not even the correct color as stated. I was offered to trade but nothing had the same features on wanted so I feel I was forced to keep what I had. My expectations were not met not even halfway met. More
by K Hawkins
Employees Worked With
Tommy
February 27, 2023
I just purchased a 2022 Tesla with 900 miles on the odometer, it had a few minor dents, which were disclosed. However, the left front wheel was gouged, and instead of disclosing it, they filled it wit odometer, it had a few minor dents, which were disclosed. However, the left front wheel was gouged, and instead of disclosing it, they filled it with some sort of putty....which doesn't even match the wheel color. I contacted them, and there was zero effort to make things right. I was told that it was within Carvana's Standard. That's pretty bad, if that's their standard! First time, and last time I will buy a car from them. More
by andrew.lizek
Employees Worked With
Unknown
February 27, 2023
The sales process was easy but getting it delivered was a nightmare. Different addresses on my app and the website. Had to spend an hour on the phone trying to get it cleaned up. Then the delivery driver STI nightmare. Different addresses on my app and the website. Had to spend an hour on the phone trying to get it cleaned up. Then the delivery driver STILL had the wrong address and was 1.5 hours late. More
by Bob
Employees Worked With
I don’t know
