Carvana

The first car I purchased, had some front end issues. Took it to an approved Carvana repair shop. The shop and the warranty co. could not come to an agreement, so, because it was within the 7 day tryout Took it to an approved Carvana repair shop. The shop and the warranty co. could not come to an agreement, so, because it was within the 7 day tryout period, I traded the first car for another car. Anyway everything worked out and I am very happy with the second car. More

The process was so simple and no sitting in a showroom for half a day. We filled out all the paperwork ahead of time, so when the vehicle came, it was just a short visit. Plus with a 7 day money back guar for half a day. We filled out all the paperwork ahead of time, so when the vehicle came, it was just a short visit. Plus with a 7 day money back guarantee, there was nothing to lose. More

Easy and fast process to buy, unfortunately car delivery was delayed a month past purchase. was delayed a month past purchase. More

A very smooth and fun experience! I would never want to do the old car dealership game again. I would never want to do the old car dealership game again. More

Pretty good experience. Everything was online with just a few on the phone conversations. Easy to finance and see options. Had to exchange the first vehicle I chose and tha Everything was online with just a few on the phone conversations. Easy to finance and see options. Had to exchange the first vehicle I chose and that went well with just a call that took about 10 minutes or less. Overall I highly recommend. Prices are a little higher than you might find at a dealership but you deal with so much less hassle it’s worth it. More

I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Carvana was very thorough and knowledgeable.I was able to find a vehicle that suited my needs. Thanks Carva The process was stress free and pleasant. Carvana was very thorough and knowledgeable.I was able to find a vehicle that suited my needs. Thanks Carvana! More

Jorge was great - he delivered the car and provided excellent customer service. He was solution-oriented. excellent customer service. He was solution-oriented. More

After looking for a while in my area, I found a great deal online with Carvana. It came exactly as advertised. Despite a few very minor frustrations everything worked and the vehicle was exactly as adv deal online with Carvana. It came exactly as advertised. Despite a few very minor frustrations everything worked and the vehicle was exactly as advertised. They walked me through everything. Didn't think I'd ever buy without driving first but the whole process was great. Would definitely do it again! More

The on line requirements for purchasing a vehicle from Carvana were difficult for me. Very frustrating. I was forced to call the home office on four occasions. With each phone call my questions were answ Carvana were difficult for me. Very frustrating. I was forced to call the home office on four occasions. With each phone call my questions were answered quickly, professionally and courteously. You have fantastic people in customer service. Why not make them available to customers at first rather than making us struggle with all of the on line requirements? More