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Carvana
Tempe, AZ
10,125 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,125 Reviews of Carvana
March 17, 2023
Love Carvana. they make the process easy and painless. You won't be disappointed. My delivery Driver Kayla was the best. Customer service was AAAAA Plus they make the process easy and painless. You won't be disappointed. My delivery Driver Kayla was the best. Customer service was AAAAA Plus More
by elove295
Employees Worked With
Kayla
March 17, 2023
Big defect that wasn't listed, is very noticeable. Carvana team told me THEY dented the car upon delivery and I should take pictures so they can fix it. I did exactly that and this is their response, Carvana team told me THEY dented the car upon delivery and I should take pictures so they can fix it. I did exactly that and this is their response, "This is within Carvana's standards for acceptable wear and tear guidelines." More
by RonRedmond
Employees Worked With
Theyre, in, pictures, of, damage, sent, to, carvana
March 16, 2023
This was the worst car buying experience I’ve ever had. I thought this was supposed to be fun and exciting but instead I was met with sharp deadlines, bad customer service, constant “technical problems”, a I thought this was supposed to be fun and exciting but instead I was met with sharp deadlines, bad customer service, constant “technical problems”, and at any moment it felt like I was going to get shafted. My delivery was 10 days late, which was delayed by carvana’s own doing not my own. In which they tried to expire my trade in value to get me to pay more for a newer vehicle. Then when delivery actually came they tried to take the vehicle away and cancel the transaction until I argued that they delayed the original delivery. Won’t be doing business with carvana again. More
by Rabbit
Employees Worked With
Sophia
March 16, 2023
Easiest car buying experience I’ve ever had. I was comparing prices, service, and ‘extras’ (like the 7 day trial period) with other dealers and none of them could match what Carvana provided me. I was comparing prices, service, and ‘extras’ (like the 7 day trial period) with other dealers and none of them could match what Carvana provided me. I am really happy with my decision to purchase my new vehicle from Carvana! More
by Alfi
Employees Worked With
Damian delivered my car.
March 16, 2023
Basic inspection of car was not done 1. Car door was not opening 2. Engine light was on 3. Tire pressure was low The car was deliver in this condition Car door was not opening 2. Engine light was on 3. Tire pressure was low The car was deliver in this condition More
by RL
Employees Worked With
Carvana
