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Carvana
Tempe, AZ
10,121 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,121 Reviews of Carvana
March 16, 2023
Easiest car buying experience I’ve ever had. I was comparing prices, service, and ‘extras’ (like the 7 day trial period) with other dealers and none of them could match what Carvana provided me. I was comparing prices, service, and ‘extras’ (like the 7 day trial period) with other dealers and none of them could match what Carvana provided me. I am really happy with my decision to purchase my new vehicle from Carvana! More
by Alfi
Employees Worked With
Damian delivered my car.
March 16, 2023
Basic inspection of car was not done 1. Car door was not opening 2. Engine light was on 3. Tire pressure was low The car was deliver in this condition Car door was not opening 2. Engine light was on 3. Tire pressure was low The car was deliver in this condition More
by RL
Employees Worked With
Carvana
March 12, 2023
smooth delivery, everything was as expected no surprises. the very best thing about the whole experience was our Delivery Driver, Nate! He was 10/10, amazing! He was professional and kind and also made us fe the very best thing about the whole experience was our Delivery Driver, Nate! He was 10/10, amazing! He was professional and kind and also made us feel like old friends! I wish every customer service experience could be as great as it was with Nate! thank you! More
by erinlc88
Employees Worked With
Nate
March 12, 2023
The car selection is great and the customer service is good but when it comes to their policies they're terrible. Things that should be fixed by them won't be and items that were litteraly in the sales ph good but when it comes to their policies they're terrible. Things that should be fixed by them won't be and items that were litteraly in the sales photos with the car weren't in the vehicle and they wouldn't replace the item or reimburse me. They told me they can't do anything. It also seems like they up their pricing on vehicle is comparison to the rest of the market. I will say it is nice that they do your registration for you, not having to deal with that hassle is nice. More
by Randy
Employees Worked With
Sales associate
March 11, 2023
Generally happy with the purchase. One item from an independent inspection immediately after pick up of vehicle showed gouging and rust on all four brake rotors, and consequently uneve One item from an independent inspection immediately after pick up of vehicle showed gouging and rust on all four brake rotors, and consequently uneven pad wear. I would have thought that this would have been caught and dealt with pre-purchase, Instead I am facing a warranty claim, a deductible, and inconvenience I shouldn’t be facing for the premium price I paid, if the warranty would even cover the repair. More
by golfingoften
Employees Worked With
Unsure of name
