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Carvana
Tempe, AZ
10,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,128 Reviews of Carvana
February 16, 2021
What can I say! From finish to start, purchasing my Honda Fit 2019 EX was an absolute pleasure! The pre qualification was fast and the car is spot on beautiful! Great price on a nearly brand new car! Literal Fit 2019 EX was an absolute pleasure! The pre qualification was fast and the car is spot on beautiful! Great price on a nearly brand new car! Literally only 3300 miles on a 2019? The delivery driver....Big shoutout to Larry! I live in Va. and Larry is the man! He answered all my questions thoroughly and went over all the paperwork with me. Carvana is upfront about any imperfections on the vehicle and mine had 3 tiny imperfections that are outright unnoticeable. Kudos to Carvana for a great job and my Brother says he will be buying his next car from Carvana! 🙌🏼🙌🏼🙌🏼🙌🏼 More
by Fred
Employees Worked With
Larry
February 16, 2021
Needed to purchase a second car for my wife to drive. Decided to try Carvana after several local dealers wanted to charge exorbitant fees. The purchase went very smoothly and the car was spotless. We Decided to try Carvana after several local dealers wanted to charge exorbitant fees. The purchase went very smoothly and the car was spotless. We are very happy with Carvana and would definitely use them again. More
by davidcross
Employees Worked With
Can't remember
February 16, 2021
Process was easy. Communication from them personally was non existent until the day of delivery. They say they will reach out to you, but all I got was email confirmation. I had to call them to get question non existent until the day of delivery. They say they will reach out to you, but all I got was email confirmation. I had to call them to get questions answered. I had a dent in the front quarter panel that looked like it came from a strap. Now I have to be without my new car while it is being repaired (maybe I haven't had a chance yet to get it to a repair shop so I am unsure if they will fix) my rating may yet change. I liked the process but the results I am not very fond of so far. More
by Scustred
Employees Worked With
Can't remember anyone's name but the driver was nice and helpful
February 16, 2021
The experience was far from easy and was not free of hassles! 24 phone calls, 16 texts, 9 emails!!! CARVANA changed my delivery date twice without consulting me. The one good experience that I need to m hassles! 24 phone calls, 16 texts, 9 emails!!! CARVANA changed my delivery date twice without consulting me. The one good experience that I need to mention was the young man that delivered the vehicle! Corey, was professional, knowledgeable, polite. More
by brinyessee
Employees Worked With
Sebastian Computer
February 16, 2021
Absolutely LOVE Carvana!From start to completion, It Absolutely LOVE Carvana! From start to completion, It was a very Smooth, Professional & Easy process. I highly recommend. The Carvana Team & Custom Absolutely LOVE Carvana! From start to completion, It was a very Smooth, Professional & Easy process. I highly recommend. The Carvana Team & Customer Service Advocates were Highly Professional, Knowledgeable and Kind. They took the time to explain the process and helped guide me through each step of the way. They made me feel at ease, calm & confident with the buying process. When my new truck arrived it was better than advertised. I AM SOOOOOO Happy & would definitely recommend & will used their services again. More
by Gmanmystic
Employees Worked With
Juan
February 16, 2021
Buying a car has never been so easy. Everything was done on line line with no contact and no hassell. From picking out the right car at a good price, to financing, and delivery was seamless. on line line with no contact and no hassell. From picking out the right car at a good price, to financing, and delivery was seamless. More
by jimmy.13richardson
Employees Worked With
Caelib
February 16, 2021
Everyone I worked with was very nice and professional. However, my car was delayed several times and I had to sign my contracts at least 50 different times. The last time I signed the contract, I didn't r However, my car was delayed several times and I had to sign my contracts at least 50 different times. The last time I signed the contract, I didn't realize that the finances had been reset to the default so I was unable to finance the car the way I had intended. The 'take it or leave it' attitude was very frustrating as well since no one at any point could give me more than an apology. Working with Carvana was everything I had hoped it would be, but also everything everyone warned me it would be and I can't recommend working with them since it took me almost two months to get my car that was advertised as 'being delivered the next day.' More
by PHM
Employees Worked With
Dave
February 16, 2021
Jordan was very friendly and did a great job. He noticed one of the keys was broken before we arrived and had already started the process to get it replaced. one of the keys was broken before we arrived and had already started the process to get it replaced. More
by M
Employees Worked With
Jordan
