Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Carvana
Tempe, AZ
10,125 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Sort by
10,125 Reviews of Carvana
March 28, 2023
Easy, great communication! Did have a brake issue with the car during the 7 days, Carvana got everything fixed for us the next day, at no cost to us! So far so good! I will rec Did have a brake issue with the car during the 7 days, Carvana got everything fixed for us the next day, at no cost to us! So far so good! I will recommend highly!! More
by KALFARO1581
Employees Worked With
Unsure
March 27, 2023
The process was so simple and no sitting in a showroom for half a day. We filled out all the paperwork ahead of time, so when the vehicle came, it was just a short visit. Plus with a 7 day money back guar for half a day. We filled out all the paperwork ahead of time, so when the vehicle came, it was just a short visit. Plus with a 7 day money back guarantee, there was nothing to lose. More
by Ian
Employees Worked With
Carvana
March 27, 2023
The first car I purchased, had some front end issues. Took it to an approved Carvana repair shop. The shop and the warranty co. could not come to an agreement, so, because it was within the 7 day tryout Took it to an approved Carvana repair shop. The shop and the warranty co. could not come to an agreement, so, because it was within the 7 day tryout period, I traded the first car for another car. Anyway everything worked out and I am very happy with the second car. More
by Eric Whitman
Employees Worked With
Lee Rhodes
March 27, 2023
STAY AWAY FROM CARVANA! If i could leave 0/5 i would. They sent me a car that after only driving half a mile over heated and was no longer drivable. Their advocates are terr If i could leave 0/5 i would. They sent me a car that after only driving half a mile over heated and was no longer drivable. Their advocates are terrible to work with, and dont care about their customers, just their business. Its over a week later, and i still dont have by deposit back, or a car. I have had to call carvana over 15times and still no resolution. Cars? terrible. Customer service? horrible. Dealership as a whole? a living xxxx to work with. More
by jederr13
Employees Worked With
All were terrible. And had to call so many times i lost track of names.
March 25, 2023
Pretty good experience. Everything was online with just a few on the phone conversations. Easy to finance and see options. Had to exchange the first vehicle I chose and tha Everything was online with just a few on the phone conversations. Easy to finance and see options. Had to exchange the first vehicle I chose and that went well with just a call that took about 10 minutes or less. Overall I highly recommend. Prices are a little higher than you might find at a dealership but you deal with so much less hassle it’s worth it. More
by Momsgonnasnap
Employees Worked With
Jeremy bale
March 25, 2023
I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Carvana was very thorough and knowledgeable.I was able to find a vehicle that suited my needs. Thanks Carva The process was stress free and pleasant. Carvana was very thorough and knowledgeable.I was able to find a vehicle that suited my needs. Thanks Carvana! More
by iamglo99
Employees Worked With
Eric
March 24, 2023
After looking for a while in my area, I found a great deal online with Carvana. It came exactly as advertised. Despite a few very minor frustrations everything worked and the vehicle was exactly as adv deal online with Carvana. It came exactly as advertised. Despite a few very minor frustrations everything worked and the vehicle was exactly as advertised. They walked me through everything. Didn't think I'd ever buy without driving first but the whole process was great. Would definitely do it again! More
by ChrisC
Employees Worked With
Sandy at the Ooltewah locaion
