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Carvana
Tempe, AZ
10,128 Reviews
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10,128 Reviews of Carvana
March 05, 2021
I was waiting for something to happen that would be bad since it's online. Thankfully, I'm happy to say, it was a great experience all over, even easy to switch my tags over. And my wife is really lo since it's online. Thankfully, I'm happy to say, it was a great experience all over, even easy to switch my tags over. And my wife is really loving her little zoom zoom lol More
by skeeter2478
Employees Worked With
Carvana
March 04, 2021
The whole process from beginning to end was very easy. Absolutely no stress. The first jeep I received I did not like. With the conversation in 10 minutes I had another jeep on the way. Terrel brought my Absolutely no stress. The first jeep I received I did not like. With the conversation in 10 minutes I had another jeep on the way. Terrel brought my jeep to me, and he was the most professional person. Everybody was so nice. I will definitely use Carvana again More
by Jwwesley1
Employees Worked With
Heidi, Terrel
March 04, 2021
Smooth process. Very easy. I like the frequent text updates. Would do this again. Only thing better is if delivery drivers were not allowed to accept tips. You can tell when someone is expecting a tip updates. Would do this again. Only thing better is if delivery drivers were not allowed to accept tips. You can tell when someone is expecting a tip and I'll gladly do it, strictly to ensure better service but it shouldn't be that way. More
by ATX123456
Employees Worked With
young male
March 04, 2021
This was the easiest car buying experience ever. The whole process was stress free and transparent. Would definitely recommend to anyone trying to find a car. Next we will get my girlfriend her car with whole process was stress free and transparent. Would definitely recommend to anyone trying to find a car. Next we will get my girlfriend her car with Carvana. 10 out of 10. More
by tysonad64
Employees Worked With
Ruben
March 04, 2021
Carvana’s 150 point inspection must not be very thorough. GMC was sold with an obvious (and well known) shift to park issue. Inconvenience, despite limited warranty. We liked the car, though, and the custome GMC was sold with an obvious (and well known) shift to park issue. Inconvenience, despite limited warranty. We liked the car, though, and the customer service was great. More
by jeremiahcouch
Employees Worked With
Kiara
March 04, 2021
I am extremely pleased with the truck I purchased from Carvana. I received a great truck at a fair price. The delivery took only 30 minutes, half of which was my test drive. I would definitely purchase Carvana. I received a great truck at a fair price. The delivery took only 30 minutes, half of which was my test drive. I would definitely purchase another vehicle from them again.That said, I had some minor bumps on the transaction side, that made this less than a perfect experience. The website can cause confusion/frustration, when you have done something and then it says it is still an open item. When I was able to speak with a live person, the issues were quickly resolved. I was told on the day of pick up to bring a certified check, when in the end they drew directly from my account. That could have created a big problem, but it was caught early and no harm done, other than the waste of two trips to the bank to get the check and then redeposit it. I think their delivery timeline may be overly optimistic when the vehicle is being shipped. Lastly, we drove up to the facility looking forward to having the vending machine experience, only to be told at the last minute that a pick up truck doesn't fit. It would have been fine if they stated that clearly on the website. More
by NickM
Employees Worked With
Tahisha
March 04, 2021
We bought a car and never left our driveway. From the website straight to my driveway within 10 days was truly remarkable. Every detail was taken care of by Carvana and could not have been easier. Highl website straight to my driveway within 10 days was truly remarkable. Every detail was taken care of by Carvana and could not have been easier. Highly recommend! Bonus: No waiting at the DMV as tags are mailed straight to you! More
by Cori Beach
Employees Worked With
Unknown
March 04, 2021
I have had an awesome experience.Quick and stress free I have had an awesome experience. Quick and stress free way to buy a great car at reasonable price. Would recommend to family and friends I have had an awesome experience. Quick and stress free way to buy a great car at reasonable price. Would recommend to family and friends More
by willaj1127
Employees Worked With
Scott
March 04, 2021
The vehicle was great. The paperwork was easy but the delays and the lies I was told about the delays and being ignored by several customer service people made this a horrible experience delays and the lies I was told about the delays and being ignored by several customer service people made this a horrible experience More
by ccchurch75
Employees Worked With
Ariel
March 04, 2021
I have really enjoyed my experience with Carvana thus far. I had a wonderful experience with the delivery of the car and also I like the fact that I have access to someone at all times. I love the hassle far. I had a wonderful experience with the delivery of the car and also I like the fact that I have access to someone at all times. I love the hassle free sale if the car. I had a great experience. More
by bernadettel639
Employees Worked With
Don't remember names
