
Carvana
Tempe, AZ
Filter Reviews by Keyword
By Type
10,128 Reviews of Carvana
Everything went well except that the vehicle didn’t have a spare tire or floor mats. The floor mats were pictured in the photographs, but never came with the vehicle. When we inquired about both of these is a spare tire or floor mats. The floor mats were pictured in the photographs, but never came with the vehicle. When we inquired about both of these issues, Carvana gave us a canned answer and never responded to our questions. Also, the warranty information was not clearly written on the website after making the purchase. More
I enjoyed this process was the most stress free car buying experience thus far. Everyone was patient and answered any questions I needed. Felicia Saad was very friendly and very informative. buying experience thus far. Everyone was patient and answered any questions I needed. Felicia Saad was very friendly and very informative. More
I’ve used Carvana for my last 2 car purchases. Very informative and if there’s any kind of problem they keep you up to date no matter the hour and I love that. Very personable. I hate going to a dealer informative and if there’s any kind of problem they keep you up to date no matter the hour and I love that. Very personable. I hate going to a dealership and being forced into a sale. With Carvana I can take my time and look at cars and go over the contract on my time. More
Fue una experiencia muy confortable y rapida , recibi ayuda del personal de servicio al cliente para obtener el carro que deseaba. Gracias Carvana Team por su ayuda ayuda del personal de servicio al cliente para obtener el carro que deseaba. Gracias Carvana Team por su ayuda More
I loved the whole process. It was easy quick and gave a lot of information about everything! Definitely going to be looking into getting another car through here! Thanks! lot of information about everything! Definitely going to be looking into getting another car through here! Thanks! More
Carvana is the best experience that I have ever had buying a car. None of the hassle and all of the great parts that coming with finding a vehicle that is right for you. buying a car. None of the hassle and all of the great parts that coming with finding a vehicle that is right for you. More
I'm very grateful for the help of Carvana in not only buying a new vehicle but also making selling a lease as easy as possible. Traditional dealerships already come with its set of woes, but for me as a buying a new vehicle but also making selling a lease as easy as possible. Traditional dealerships already come with its set of woes, but for me as a woman the experience is extra difficult. Carvana's customer service efforts are outstanding - I've never had not one question that didn't get a solid answer. This was the first time ever that I haven't experienced some sort of anxiety related to car buying. I'm so pleased with my new car. If there's any complaint to be had, it's that the car's seats didn't appear to be shampooed because I have visible stains that weren't noted in the pictures. For what it's worth, though, it's a fair trade off for the experience I got with Carvana! More