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Carvana
Tempe, AZ
10,129 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,129 Reviews of Carvana
April 06, 2023
Buying online with them and having the car delivered is a much better experience, pickup was a mess I was there for 2 hours, car wasnt detailed, and registration wasnt even started, the car also has a defect much better experience, pickup was a mess I was there for 2 hours, car wasnt detailed, and registration wasnt even started, the car also has a defective heated seat and im expected to pay 100$ deductible on a part that was was sold defective to me. I used to swear by carvana now im not so sure ill buy my next vehicle with them More
by Jbii
Employees Worked With
Zach
April 04, 2023
My name is Robby Warnick. I recently purchased a 2019 Ford Ranger from Carvana. The vehicle advertised is not the vehicle I received. In addition, there are some electric and I recently purchased a 2019 Ford Ranger from Carvana. The vehicle advertised is not the vehicle I received. In addition, there are some electric and mechanical issues with the vehicle as well as fraudulent advertising of the vehicles details. I have attached 2 pictures of the heated seats that were discovered by Ricart Ford of Columbus Ohio. If you look closely and expand the picture you can clearly see the paint over the heated seats indicator light. There are many other issues I need to discuss. At this time I reached out to Carvana and they asked me to take a $500.00 gift and a $100.00 gift for my inconveniences. But not address the issues and not return my trade in back to me. This is unacceptable by any terms. I will also send a link to the vehicle advertised vs the vehicle I received. Please review and respond at your convenience. My next step is contacting my attorney to resolve this. You can contact me at anytime with the below listed number and email as the representative in Ohio is unwilling to fix the problem. More
by Robby.warnick
Employees Worked With
Call taker
April 04, 2023
Delivery was delayed 3 times under the guise of transportation problems. Under pressure they revealed some minor issues had been discovered and were waiting for parts. However everything has been g transportation problems. Under pressure they revealed some minor issues had been discovered and were waiting for parts. However everything has been great since actual delivery. More
by eriworr
Employees Worked With
Delivery man was especially courteous
April 04, 2023
Nice to be able to sit on the coach and car shop without the pressure of cars salesman too . the vehicle was pretty much explained well the food and the bad . easy financing and delivery was on time . the pressure of cars salesman too . the vehicle was pretty much explained well the food and the bad . easy financing and delivery was on time . More
by hyslopjason
Employees Worked With
All on line
April 03, 2023
Very happy with my purchase. The people at Carvana were very helpful and friendly. Especially Destinee,(my phone contact) she was knowledgeable and treated me like she knew me. A The people at Carvana were very helpful and friendly. Especially Destinee,(my phone contact) she was knowledgeable and treated me like she knew me. And it was nice to talk to the same person each time. More
by Eddie
Employees Worked With
Destinee (phone contact)
