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Carvana
Tempe, AZ
10,171 Reviews
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10,171 Reviews of Carvana
May 06, 2023
I showed up in the early evening to pick up my new car. There were 2 other customers just as excited as me to sit in new wheels so we talked for awhile. The associate worker was so cool and happy to be ser There were 2 other customers just as excited as me to sit in new wheels so we talked for awhile. The associate worker was so cool and happy to be serving us and talking cars. It really was a great experience. I got to watch my car being retrieved from the 'vending machine', which was cool, although another overly excited customer kinda ruined the coin experience. Not to damper my purchase, I found the perfect luxury car for me under then reasonable financing terms. I will be a returning customer and can't see var leasing/buying done any other way! TY CARVANA! More
by amickens43
Employees Worked With
Allen (I think)
May 06, 2023
Never showed up for our appointment. Called after waiting 3 hours for them to say o yeah your car is associated with a business. We are not going to come get it. So... I dug into that Called after waiting 3 hours for them to say o yeah your car is associated with a business. We are not going to come get it. So... I dug into that and it means that it came from a dealership or was associated with a repair shop. And I do own one. But this is the car we drove daily and has nothing to do with our business. It's titled in my personal name and they had photos of our title for over a week. If they had an issue we could of been told at some point. Not set up an appointment with a customer and just decide not to show up or call or anything. Very horrible experience with this place. Seems like that's the norm with carvana. More
by Rydmanandfox
Employees Worked With
Na
May 05, 2023
From start to finish my entire purchase was seamless! Everyone I spoke with was very friendly and very knowledgeable. My car is terrific!!My next purchase will be with Carvana! Everyone I spoke with was very friendly and very knowledgeable. My car is terrific!!My next purchase will be with Carvana! More
by mcclennen.sharon
Employees Worked With
So sorry I didn’t take note
May 03, 2023
Horrible experience. They took there time to be able to have the original and second offer expire to drive the price down by asking for different photos and things. Which They took there time to be able to have the original and second offer expire to drive the price down by asking for different photos and things. Which it did by over $2500.00. I had to sell due to an illness my doctor wanted me to be in the hospital the day of my vehicle pick-up. I called Carvana and explained the situation and was told they could NOT change my date because you guessed it the offer expired yet again. Zero Stars. NEVER AGAIN! More
by drj
Employees Worked With
virtual
