Carvana

Absolutely fantastic experience! From the initial search to delivery to final registration, this had been the best, fastest, and easiest car-buying I've ever experienced. I was honestly skeptical about pur to delivery to final registration, this had been the best, fastest, and easiest car-buying I've ever experienced. I was honestly skeptical about purchasing a vehicle sight-unseen until my best friend used Carvana last year and was thrilled with her purchase. So after visiting several local dealerships and even test driving one which turned out to need a pretty major repair, we gave Carvana a shot. The price was fair, the purchase process super easy, and delivery was top-notch! We took the car to our trusted mechanic who could find zero issues - it even had 4 brand new tires. This purchase was for our son who just graduated high school and needed a new ride since his 20 year-old truck had finally given up the ghost. He LOVES his new Rav4 and thought the delivery process was super cool, as only 17 year old boys can. :) Carvana made everything easy and we only had to sign a handful of documents on delivery so it was extremely efficient as well. I think the entire process took less than an hour from the start of browsing local inventory to the time my son had the keys in hand (other than waiting for delivery, of course). Will DEFINITELY use Carvana again for future purchases! More

I recommend this buying process to everyone. Very simple, seamless process that takes no time at all. The website and app are very user friendly and the customer service is 5 star! Never sit in a dealership seamless process that takes no time at all. The website and app are very user friendly and the customer service is 5 star! Never sit in a dealership 4-5 hours ever again More

From start to finish almost flawless. The only glitch was on day of delivery, an issue with insurance card arose and between us we handled it on day of delivery, an issue with insurance card arose and between us we handled it More

Nice and clean, but had problems with the vending machine and the vehicle itself was dirty on the inside. Suppose to get auto detail certificate and the vehicle itself was dirty on the inside. Suppose to get auto detail certificate More

Very easy process -great delivery process. I would definitely buy another car-much easier than dealing with a car dealership. Easy financing process ! Definitely would use again definitely buy another car-much easier than dealing with a car dealership. Easy financing process ! Definitely would use again More

After spending all day with Granbury Nissan and all day on phone the day before and still was not able to get a car, it was very refreshing to deal with Carvana. I was able to get prequalified and look for on phone the day before and still was not able to get a car, it was very refreshing to deal with Carvana. I was able to get prequalified and look for a vehicle in my price range then choose which one I wanted. Alerted when it was available & entered all info requested within 35 minutes, was a done deal! A week later car was being delivered to my front door! So easy and so much less stress I will continue to shop with them from now on. My family and friends were amazed at how easy it was for me and are interested in doing their future buys with them also! Thank you for such a great experience!!! I love my car and all the help I have been given along the way! More

Overall experience good. I like the vehicle I purchased. I feel I got a fair deal. Liked not having to hassle with salesmen. The price is the price. No haggle. That’s great the greatest. I did find som I feel I got a fair deal. Liked not having to hassle with salesmen. The price is the price. No haggle. That’s great the greatest. I did find some fasteners missing that definitely needed to be on the vehicle. No big deal. I had some and installed them. Another bu More

Here are my thoughts on the Carvana buying process. Buying the car was extremely easy and the entire process went smooth until confirming my address. This process was tedious and delayed my car deliv Buying the car was extremely easy and the entire process went smooth until confirming my address. This process was tedious and delayed my car delivery by 3 days. When my car arrived, it was over an hour late and when the delivery driver took the vehicle off of the truck he scratched my front bumper. After my first review of the car, I noticed that there were numerous scrapes, scratches, and dings that were not noted on the vehicle's condition report or pictures. Additionally, my car was supposed to come with all-weather floor mats and there were carpet floor mats in the car. These were my initial concerns, but the delivery driver was incredibly helpful and polite and spent nearly 1.5 hrs with me going over the car's condition. The delivery driver noted my concerns and took multiple pictures of the cosmetic damage and submitted them to the warranty company on my behalf. Additionally, brand new all-weather mats were ordered at that time by the Carvana delivery driver. The day after I received my car I noticed that the adaptive cruise control and Audi brake guard system were not working in the car. I called the warranty company and they were extremely helpful and fully covered the cost of the repair at my local Audi dealer. Additionally, there was a malfunction in the lone key that came with the vehicle, but the warranty Company also made that right by covering the cost of a new key at my local Audi dealer. All of the cosmetic concerns I had were also covered by the warranty and have all been approved to be remedied. My final thoughts on this process: Carvana stands by their cars and if the car does not live up to the advertisement they will make it right. Overall, I'd definitely do business with them again! More

Carvana people at Blue Mound, TX were awesome. The run-up to the delivery was weird, because it looks like Carvana systems don't all talk to each other very well. But the human component of the organ run-up to the delivery was weird, because it looks like Carvana systems don't all talk to each other very well. But the human component of the organization is great. Great business model. More

Great experience so far. Still waiting on registration to be finalized but I have been recommending CARVANA to everyone!! Very professional in every aspect. Awesome!! be finalized but I have been recommending CARVANA to everyone!! Very professional in every aspect. Awesome!! More