
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
After several bad experiences with salesman at dealers I decided to buy on Carvana. Simple, easy, and one of the best customer service experiences I've ever had! LOVE Carvana, I will never ever set foot in decided to buy on Carvana. Simple, easy, and one of the best customer service experiences I've ever had! LOVE Carvana, I will never ever set foot in a dealership again. More
I was a little hesitant to buy a car unseen over the internet but was a great experience. I had a chance to look it over & take it for a 5est drive when it was delivered. Paperwork was convenient and internet but was a great experience. I had a chance to look it over & take it for a 5est drive when it was delivered. Paperwork was convenient and Carvana did a great job getting everything set up for me. Very happy with my experience and love my new-to-me car. More
Delivery was perfect Customer service was great Luna Delivery was perfect Customer service was great Luna the delivery expert was excellent and very helpful First time I bought from online auto sal Delivery was perfect Customer service was great Luna the delivery expert was excellent and very helpful First time I bought from online auto sales It was way better Than the games at a regular dealership I was a salesman I know the games they play More
After spending 2 weeks at dealerships dealing with salespeople; i'd near had enough. A friend suggested 'Carvana'. I did a little homework, pulled up the website and began to browse. I honed in on salespeople; i'd near had enough. A friend suggested 'Carvana'. I did a little homework, pulled up the website and began to browse. I honed in on a vehicle that presented quite well and decided to 'go for it'. I began the purchase process and was delightfully surprised with the relative ease. I have and will continue to recommend 'Carvana' to friends and family. More
Carvana is so easy to work with. They cut out a ton of work when it comes to DMV paperwork and their online portal is so easy to use. Everything they do is fast and efficient. If you've never bought onlin work when it comes to DMV paperwork and their online portal is so easy to use. Everything they do is fast and efficient. If you've never bought online before, dive in with Carvana. I can't recommend them highly enough. My experience was flawless! More
Carvana is not dependable. I really wanted to like Carvana, but was disappointed. My family depended on receiving the car on time, but Carvana rescheduled last minute for a week later. This completely Carvana, but was disappointed. My family depended on receiving the car on time, but Carvana rescheduled last minute for a week later. This completely trashed our family plans and Carvana's customer services was not helpful with finding solutions. They would not even listen to the issue and basically reply the same canned response every time. More
Overall the experience was good. Customer service reps did not understand how to handle a ID theft alert on the credit report which did cause me a lot of time explaining to them what should be done. So fa did not understand how to handle a ID theft alert on the credit report which did cause me a lot of time explaining to them what should be done. So far I love the vehicle. More
So many cars to choose from at the convenience from my own home at any hour of the day! I was able to call customer service at Carvana and speak to someone who answered my questions! own home at any hour of the day! I was able to call customer service at Carvana and speak to someone who answered my questions! More
I am super happy with my new vehicle. I loved the experiences with everyone I spoke with. Dasia was absolutely awesome and so sweet. It was a great pleasure dealing with her. She got me an absolute g experiences with everyone I spoke with. Dasia was absolutely awesome and so sweet. It was a great pleasure dealing with her. She got me an absolute great deal on my trade in. She helped me with processing & finalizing my purchase. I loved every experience I had with Carvana EXCEPT for the glitches I came across with the website. I would definitely recommend Carvana to my friends & family and anyone I know. It was a great experience without a salesman pressuring me LOL The delivery driver was also awesome. He was very knowledgeable and so nice and easy to understand. He made it so easy and explained anything I had questions about. More
Seamless process.from ordering to delivery. Everyone I spoke with was professional courteous and wanted to make sure my questions and concerns were adressed!!!!! Great experience spoke with was professional courteous and wanted to make sure my questions and concerns were adressed!!!!! Great experience More