Carvana

To be completely honest with you, the process of purchasing the vehicle is great. The only downside that has occurred in the last two vehicles that we’ve purchased is the lack of explanation prior t purchasing the vehicle is great. The only downside that has occurred in the last two vehicles that we’ve purchased is the lack of explanation prior to purchasing any damage to the vehicle. When they do list find scratches, they don’t go into detail because they have turns out to be multiple areas. Not just one and then also the quality of the explanation is not very thorough besides that the process is fantastic easy And I would highly recommend them with a seven day return policy. You do have the option of bringing that vehicle back if it’s not to your liking. More

It’s never been easy to go out and buy a car. Carvana is very helpful and responded to all of my needs and answered all of the necessary questions I asked. Carvana is very helpful and responded to all of my needs and answered all of the necessary questions I asked. More

I haven't had a problem so far. I did have to return the first car because the electric nine didn't hold a charge but the exchange was easy and I haven't had a problem out of my new I did have to return the first car because the electric nine didn't hold a charge but the exchange was easy and I haven't had a problem out of my new one. My only complaint is the 2nd car wasn't nearly as well cleaned and detailed as the first one but it wasn't gross either. More

Very profesional and polite. Fast service. The hole experience was great from the beginning to the end! Fast service. The hole experience was great from the beginning to the end! More

I am very happy with the customer service. I sold my car to them in 2022 an bought a 2016 that is in brand new condition. I realize that the former owner should receive credit for this as well I sold my car to them in 2022 an bought a 2016 that is in brand new condition. I realize that the former owner should receive credit for this as well. It's very difficult to find a used vehicle that is well taken care of. More

It was quick easy customer service was amazing when I went to get my car very very happy thank you went to get my car very very happy thank you More

People need to stop being fooled by Carvana and they need to have their dealer license pulled in colorado. My story starts February 9th, 2023. The day I was supposed to receive a car I financed to start a n to have their dealer license pulled in colorado. My story starts February 9th, 2023. The day I was supposed to receive a car I financed to start a new chapter in my life after already having to file it as a chapter 7 bankruptcy. The vehicle was delayed until March 1st, 2023. All I was told by carvana was for tires issues. Well when it showed up, it had tire issues, and my nightmare began. It has cost me countless hours on the phone with SilverRock, Carvana and Red Rock Honda, and I'm still left with a literal ticking timebomb. The car is still needing work carvana refused to help with anything further leaving me with more repairs. It cost me my job, for not having reliable transportation, anxiety, tears and panic attacks. I have never regretted a decision more in my life and I worked for Uber ATG-Tempe and TuSimple! Starting miles as of 3/1/23: 87,543 Miles as of this review: 89,880... most of this was the 60 mile one way journey to the dealer for the multiple repairs. Repair list: Tire pressure sensor Brake pads Rotors x4 Alignment Oil pressure indicator check, was referred to dealer. Engine replaced with a used one... Rear main seal. STILL NEEDS: Timing belt and Hydraulic tensioner (but may not fix the valve noises heard on the new/used engine though) Air vent control module Bluetooth malfuctions Strange metallic vibration sound Rough idle and limited power Horrible unnatural gas mileage. More

I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect item. I was very impressed with the quality of the product I received. business. They went above and beyond to help me find the perfect item. I was very impressed with the quality of the product I received. More

Easiest experience ever. The pickup was so kool and extreme exciting. Would recommend this to anyone The pickup was so kool and extreme exciting. Would recommend this to anyone More