Carvana
Tempe, AZ
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10,165 Reviews of Carvana
First time using Carvana and found the process and service to be excellent. Used car purchases require proper due diligence and knowing the information provided by Carfax needs careful review as to th service to be excellent. Used car purchases require proper due diligence and knowing the information provided by Carfax needs careful review as to the history of car. One thing to mention give yourself 10 days to receive car if arranging your financing. My deal was set up to be delivered in 4 days and was really squeezed To do financing and still receive car on due date. Had excellent customer advocate reps and average time on hold was 20 minutes. The delivery crew in Kansas City were absolutely excellent in the reception of all cars in the hour I was there. Would purchase car at Carvana again. More
The whole process was so quick, effortless and easy! The center was spotless clean, friendly and courteous rep, everything was streamlined and clear. Expectations were set and over met! I was in and ou The center was spotless clean, friendly and courteous rep, everything was streamlined and clear. Expectations were set and over met! I was in and out within 15 minutes! I'm loving the car so far. Thank you!! A+ More
I liked the car being certified that was most important! I'm not crazy about Sébastien I'd rather talk to people that understand my questions. All in all it was a very different way to buy a car. I am a wid I'm not crazy about Sébastien I'd rather talk to people that understand my questions. All in all it was a very different way to buy a car. I am a widow & needed help buying something dependable. More
Buying from Carvana was the easiest and most enjoyable car buying experience I have had. Instead of spending hours with finance at a dealership, the purchase process took 30 minutes. Also, there were no h car buying experience I have had. Instead of spending hours with finance at a dealership, the purchase process took 30 minutes. Also, there were no hidden dealer fees or unexpected surprises. The vehicle arrived on time and looked exactly like the pictures. We took it for a spin, and finished the process with a few clicks on an iPad and a signature. Their 100 day coverage is great too in the event of any major issues. Great customer service and overall experience!! More
Honestly disappointed at the pickup experience. Car was not detailed at all and still had personal belongings from previous owner ? Defects in car not listed in pictures as well. Car was not detailed at all and still had personal belongings from previous owner ? Defects in car not listed in pictures as well. More
Was a much better experience then the car lots I had tried before. I am saving money completely and it was such an easy process for a mom on the go like me! tried before. I am saving money completely and it was such an easy process for a mom on the go like me! More
The buying process was super easy! The rep who delivered my car was so sweet and even showed me how to work the features on my new car! I am pleased with the transaction from start to The rep who delivered my car was so sweet and even showed me how to work the features on my new car! I am pleased with the transaction from start to finish and will be buying again in the future. Thanks Carvana Team 😊 More





