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Carvana
Tempe, AZ
10,121 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,121 Reviews of Carvana
August 06, 2023
I love the selection of vehicles you have, but I am not a fan of the interest rates you are offering but very satisfied with my Cadillac XT5 and my previous ATS. a fan of the interest rates you are offering but very satisfied with my Cadillac XT5 and my previous ATS. More
by fcaporale13
Employees Worked With
Not sure
August 05, 2023
Delivery was as expected. Flexible financing options. Some cosmetic details were omitted. I received the car with a dirty interior. There were food crumbs and Legos in the rea Flexible financing options. Some cosmetic details were omitted. I received the car with a dirty interior. There were food crumbs and Legos in the rear seat belt recesses. More
by timmontgomery1990
Employees Worked With
No one
August 03, 2023
I've never bough a car online like this before. It was surprisingly simple. And they kept me informed on my delivery. I was looking for years on many websites, local, and not so local car dealers. It was surprisingly simple. And they kept me informed on my delivery. I was looking for years on many websites, local, and not so local car dealers. Found my truck here of all places. Very happy with my purchase. More
by thearrogantcontenderarrogant
Employees Worked With
Did it all online.
August 03, 2023
Quick, easy and painless. Delivered to my door, test drove, trade in, everything handled very professionally. No major issues with the Jeep, no problem with the trade in, pape Delivered to my door, test drove, trade in, everything handled very professionally. No major issues with the Jeep, no problem with the trade in, paperwork was a breeze. More
by fwfast
Employees Worked With
Didn't catch his name
August 03, 2023
I knew buying a car from my phone was too good to be true. I ordered the car for pickup (since they didn’t deliver to my location), all was good and set. I drive 4 hours to pick it up and it’s not there true. I ordered the car for pickup (since they didn’t deliver to my location), all was good and set. I drive 4 hours to pick it up and it’s not there. They said it was never shipped and didn’t even bother telling me “hey don’t come today it’s delayed”. I called their customer service to figure out what was happening and reschedule, since the guy at the pickup place told me he couldn’t do anything. Lady on the phone was clueless, kept thinking I was financing even though I was paying cash, and frankly unhelpful. There was no compensation considering I drove 4 hours for the car to not even be there. I still ended up rescheduling pickup for 4 days later, just for the next day to have Carvana email me that my order was cancelled. I was so upset at first but then realized I probably dodged a bullet as there would’ve been something wrong with the car knowing their track record at this point. Either go to a dealership or use anything else! More
by Sadcustomer1792
Employees Worked With
N/A
August 01, 2023
First car they sent me was totalled, also was advertised as 4wd but was 2 wd. Then took a week to get me my other vehicle, wouldn't give me my money back in the amount of time I needed to go elsewhere befor as 4wd but was 2 wd. Then took a week to get me my other vehicle, wouldn't give me my money back in the amount of time I needed to go elsewhere before my move. Absolute scam artists More
by Undergroundempirefl
Employees Worked With
Too many people to remember
