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Carvana
Tempe, AZ
10,128 Reviews
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10,128 Reviews of Carvana
October 08, 2021
It was a little rough start. I originally wanted a VW CC, but they could'nt lock down s delivery time. I ended up with a Hyundai Sonata. This is my third Hyundai. I went with what I know. but they could'nt lock down s delivery time. I ended up with a Hyundai Sonata. This is my third Hyundai. I went with what I know. More
by Billgar1960
Employees Worked With
Brandon
October 07, 2021
Overall I am very pleased. There were a few bumps, like delays, and maybe a deceiving pic or two, contact info confusion.....but I did buy a used vehicle and I wasn't expecting perfection. This was a very delays, and maybe a deceiving pic or two, contact info confusion.....but I did buy a used vehicle and I wasn't expecting perfection. This was a very easy process if you don't want the hassle of a dealership. More
by DC
Employees Worked With
I don't remember all of their names
October 07, 2021
The buying process (initially) could not have gone better. Simply picked out a car and it showed up in a few days. Using the 7-day guarantee was a little bit harder, requiring several calls and chat s better. Simply picked out a car and it showed up in a few days. Using the 7-day guarantee was a little bit harder, requiring several calls and chat sessions to get things right. Also I have been requested to upload the same document several times and in different stages of the process. Would be great if there was a simple/single document center that was accessible throughout the entire process. All in all, way better than the traditional 8+ hours at a dealership, but not as smooth as I hoped. More
by coulteris
Employees Worked With
n/a
October 06, 2021
The only negative comment is my cars delivery time was cancelled twice after I had already sold my car. I had to keep telling the person that bought it a different time so he could have the car. cancelled twice after I had already sold my car. I had to keep telling the person that bought it a different time so he could have the car. More
by Wyocar
Employees Worked With
unsure
October 06, 2021
I have never written a review. I wont even said a bad meal bad in a restaurant. But I just had to post about my experience with Carvana. It has been the absolute worst. It really couldn't be any more dis meal bad in a restaurant. But I just had to post about my experience with Carvana. It has been the absolute worst. It really couldn't be any more disappointing. 93 days and I still do not have a registration or tags. I call once per week, and am told something different each time. Most of the time they tell me they are going to call me back, and never do. I put $3,500 down, and have made 3 payments of $613, and still cannot receive tags and registration. Please do not use Carvana. More
by brianwoodjr
Employees Worked With
Many
October 05, 2021
I loved the experience and I love my new car! The process was easy and every interaction I had was positive!! Their advocates are knowledgeable and very kind. I can’t say enough about how pleased and process was easy and every interaction I had was positive!! Their advocates are knowledgeable and very kind. I can’t say enough about how pleased and I will never buy a car another way from here on! More
by taunia.leffler
Employees Worked With
Brendan
