Carvana

Good variety. Ok customer service. I had to go pick up my own car and when I got there I had to stand outside not sure what was going on. I have a small crack i Ok customer service. I had to go pick up my own car and when I got there I had to stand outside not sure what was going on. I have a small crack in the windshield and try to get a hold of someone to have it fixed with no reply. More

My online car purchase was easy. The two issues I had was that removed Carvana's car warranty with alive representative; it was still included in my down payment which insufficient f The two issues I had was that removed Carvana's car warranty with alive representative; it was still included in my down payment which insufficient fee of $30. This also caused an delay in delivering the car. I brought it to their attention and have to receive resolution. When I received my car there was no car mats. The delivery person put in the order for them in front of me. I have yet to received a confirmation that the order was received and their arrival date. More

For the most part my experience so far has been ok. Although the pick up needed an alignment and it needs tires because the alignment is out it has worn the tires on the inside almost bald. I pointed t Although the pick up needed an alignment and it needs tires because the alignment is out it has worn the tires on the inside almost bald. I pointed this out to the representative where I picked up the car. He told me I should wait until my 7 days are up and try to file. Ive spoken with a few people at carvana and they have told me tires are not covered with my extended warranty. I will continue to push the issue but I'm afraid ill have to pay out of my own pocket. I think carvana should at least cover the two front tires. Other than this issue it has been a fairly easy process. More

Wasn't as smooth as the 2 prior purchases. No swag whatsoever. Very disappointed in that fact. Car was dirtier than my trade. No swag whatsoever. Very disappointed in that fact. Car was dirtier than my trade. More

The process was exceptionally easy. We had been looking for this type of car for a while, and when we found this one, everything came together very efficiently. We arrived early to pi We had been looking for this type of car for a while, and when we found this one, everything came together very efficiently. We arrived early to pick up the car, and were helped right away. The car was just as described, and was ready when we arrived. We will definitely use Carvana again! More

I like Carvana it’s my first experience and I picked one suv but unfortunately I had to return it because of a manufacturing error so I got another suv and I don’t have any regrets by far..my only thing is suv but unfortunately I had to return it because of a manufacturing error so I got another suv and I don’t have any regrets by far..my only thing is fill the tanks up rather we are purchasing new or used cars ! If the rental cars fill up their cars then Carvana should do the same …it’s much and safer especially for single women and not knowing how far we have to drive etc. More

The process of buying and financing was extremely easy. When I picked the car up, little to no effort had been made in cleaning the car. It was basically filthy. The floor mats were replaced with mats that When I picked the car up, little to no effort had been made in cleaning the car. It was basically filthy. The floor mats were replaced with mats that don’t fit and didn’t match the interior at all. Lastly, the headlights didn’t work the night of picking the car up. Both headlamp assemblies are being replaced by the warranty company. It doesn’t appear the 150 point inspection was done at all. More

It's been a great experience. It's my 1st car from them but it will not be my last. Everything was easy. It's my 1st car from them but it will not be my last. Everything was easy. More