Carvana

The buying process was super easy! The rep who delivered my car was so sweet and even showed me how to work the features on my new car! I am pleased with the transaction from start to The rep who delivered my car was so sweet and even showed me how to work the features on my new car! I am pleased with the transaction from start to finish and will be buying again in the future. Thanks Carvana Team 😊 More

Was a much better experience then the car lots I had tried before. I am saving money completely and it was such an easy process for a mom on the go like me! tried before. I am saving money completely and it was such an easy process for a mom on the go like me! More

The place was clean & nice. Very exciting experience with the vending machine & was only in there for an hour. Very exciting experience with the vending machine & was only in there for an hour. More

I drove my car to the local dealership and test drove a ACURA MDX. The gentleman Brian Hale was very thorough with the paper work. I never purchased a car where they expected you to use your time to take ACURA MDX. The gentleman Brian Hale was very thorough with the paper work. I never purchased a car where they expected you to use your time to take the vehicle you were trying out, to be fixed. I noticed pressing the front brake they seemed to grab. When I took the vehicle to the designated repair shop I spent the whole afternoon waiting for the repair. An hour of that time was waiting on hold for them to approve the repair. We sat with another Carvana couple the purchasers were from out of state. During their wait it was a long hassle for the approved repair. They waited much longer than we did. It was a fairly easy process to purchase our 2018. I did purchased additional warranty just in case. More

I got my 2019 hyundai tucson last week and as far I know the car is in great mechanical shape and the process was pretty easy. My only complaint would be that I find it a little ridiculous that you guys can the car is in great mechanical shape and the process was pretty easy. My only complaint would be that I find it a little ridiculous that you guys can’t even give the car a thorough vacuum before you deliver the car. There were straw wrappers, a decent amount of crumbs and dirt in the passenger seat when it arrived. I also had been given 2 keys and one of them wasn’t working so the delivery lady put in a request for a new battery, that I still haven’t gotten or heard anything about. The following day the other “good” remote was struggling to work and I was stranded in my work parking lot until it decided to work and connect long enough to start. I should mention this car has a push to start so if the battery in the key fob is dead the car isn’t going to start. I had to drive immediately to the store and buy the new batteries and replace them myself, which is something I don’t think anyone should have to do after getting a new car. Especially since your prices are overpriced and I know I already overpaid for what that car is worth. i know batteries are pretty cheap, but at the minimum they should be included for an overpriced car and the lack of a final cleaning and not making sure the key fobs are functioning really shows the level of care. More

Very easy to do business with. Customer Service is very helpful. Will recommend Carvana to friends and family. Customer Service is very helpful. Will recommend Carvana to friends and family. More

The pick-up drives like a new truck. Clean, good tires, and clean interior and engine compartment. Disappointed that it is a six and a half foot bed, not eight foot, a little more then Clean, good tires, and clean interior and engine compartment. Disappointed that it is a six and a half foot bed, not eight foot, a little more then a quarter tank of gas was all it had to start me off on my journey with this vehicle and no windshield washing fluid in container. Otherwise everything went smoothly. More

Most of what was advertised about the vehicle was true. I did not like that they left out a few issues that would've altered my purchase. The windshield had 4 chips and/or cracks that they did not mention I did not like that they left out a few issues that would've altered my purchase. The windshield had 4 chips and/or cracks that they did not mention or display prior to shipping. There were chips in the hood that were not disclosed either. Otherwise, everything else was as advertised. More

Queene was enthusiastic and helpful. Service went very quickly. Although more parking would be helpful. Service went very quickly. Although more parking would be helpful. More

Ordering the car was very easy and painless. Once I got the car it was not what I expected. Leaked oil, interior smelled like smoke (they should disclose) and was not clean. I ended up return Once I got the car it was not what I expected. Leaked oil, interior smelled like smoke (they should disclose) and was not clean. I ended up returning the car because I couldn’t get a guarantee they would cover all the issues. Actually I swapped it for a different car. The new car was delayed in delivery but once it showed up it was a better car. Very clean and no smoke or leaks. I brought it to a mechanic right away to have it checked out. They found a few things that Carvana covered and fixed for me. I would recommend Carvana and I think the first car was just a lemon. More