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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

September 10, 2023

I will never buy another car from Carvana again, and neither should you. The first time around I bought a Honda Civic back on 08/01/2020. This was a perfectly fine experience, but Carvana today is n More

by Drewbob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Trina Samantha
Sep 12, 2023 -

Carvana responded

Thank you for taking the time to reach out regarding your Carvana experience. We sincerely apologize that you did not have the stress-free experience we strive to provide every customer. We take your feedback very seriously and will ensure it is passed to the proper department. Unfortunately, we are unable to locate your account with the name provided. Please don’t hesitate to reach out via our chat service 24/7.

September 10, 2023

The vehicle was not ready at the agreed appointment time. I drove two hours to pick up yet the vehicle was not ready due to mechanical issues. I was not notified or called before hand and had to take additio More

by aldo b
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
All horrible
Sep 12, 2023 -

Carvana responded

Thank you for taking the time to reach out regarding your Carvana experience. We sincerely apologize that you did not have the stress-free experience we strive to provide every customer. We take your feedback very seriously and will ensure it is passed to the proper department. Unfortunately, we are unable to locate your account with the name provided. Please don’t hesitate to reach out via our chat service 24/7.

September 09, 2023

That was easy! Friendly, knowledgeable staff, answered all my questions and made me feel important. More

by alamoarms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
September 09, 2023

The Latham NY personnel was attentive and helpful to get the process going. The lady person Britney Carles was instrumental helping me with the computer entries, I am not literate with a compute More

by joedav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Britney Carles. Thank You.
September 09, 2023

Everything went good and smooth, satisfied with all. The purchase was as described on web site. More

by greerd39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Na
September 08, 2023

Carvana and the associate driver was very pleasant and was very knowledgeable! She was awesome!! Changeover was simple. I highly recommend Carvana! More

by Patriciagrace56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elissa
September 08, 2023

My first Carvana purchase and it went great. I asked around with friends that had used Carvana in the past and got pretty positive feedback. I needed a car and I will say that if you see somethi More

by bdeb68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
online carvana team
September 08, 2023

What can I say? This was by the far the easiest, smoothest car buying experience I've had in nearly 30 years of buying cars. I was nervous purchasing a car sight uns More

by heathermariefinn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
September 07, 2023

This was the easiest process I had ever had to deal with getting a new car, we had to get it delivered because it was truck, we signed papers in the driveway, Bernard who delivered it was amazing, all aroun More

by Jennifer.morelli77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernard
September 07, 2023

They were excellent. We really enjoyed the way they managed our buying. The employee was just very professional. More

by joseluisarenas1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
2 employees
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