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Bryan College Station Toyota - Service Center
Bryan, TX
228 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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228 Reviews of Bryan College Station Toyota - Service Center
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October 18, 2024
I had some questions on Drive Connect and Heather looked up the information and printed it out for me which was very helpful and appreciated. She keeps me informed on the status of my service call. The job up the information and printed it out for me which was very helpful and appreciated. She keeps me informed on the status of my service call. The job was completed quickly. More
by greenjim4300
Verified CustomerEmployees Worked With
October 18, 2024
B/CS Toyota has Excellent service and great friendly employees I will buy my next SUV from them. employees I will buy my next SUV from them. More
by michaelwatson62
October 18, 2024
Russ was very communicative and easy to talk to. He explained the work in detail and offered options to get it fixed. I am very happy with the service. He explained the work in detail and offered options to get it fixed. I am very happy with the service. More
by palomoag
Employees Worked With
October 17, 2024
As always, top notch, first class experience! I had a nail in my tire and they were able to get me in and out quickly! Thanks! I had a nail in my tire and they were able to get me in and out quickly! Thanks! More
by TEXAZBORNGAL
October 17, 2024
Everyone very pleasant and helpful. Great deal on the wipers! Thanks for trying to explain recalls and our warranty Great deal on the wipers! Thanks for trying to explain recalls and our warranty More
by lanettefrock
Employees Worked With
October 17, 2024
It was easy to get an appointment, they took my car right away and finished quickly. I think it was a little more expensive than going to another repair shop, but I know I'm getting quality parts and I can away and finished quickly. I think it was a little more expensive than going to another repair shop, but I know I'm getting quality parts and I can go back if I have any issues because I believe they take care of me and my Rav4! More
by dianagc319
Employees Worked With
October 17, 2024
Servicio rápido y eficiente. Personsl atento y agradable. Sigan así y la clientela quedará satisfecha. Personsl atento y agradable. Sigan así y la clientela quedará satisfecha. More
by ELEAZARCOLINA
October 17, 2024
Easy to make an appointment. Takes time to answer all my questions. Does an excellent job of maintenance on my car. Takes time to answer all my questions. Does an excellent job of maintenance on my car. More
by sandallynn
Employees Worked With
October 16, 2024
Bobby always gets me in at a time that's convenient for me. They work fast and aren't constantly selling you up on other services while you are there. They explain the condition of your car at the end wi me. They work fast and aren't constantly selling you up on other services while you are there. They explain the condition of your car at the end with a nice report to go along with it. More
by mdcaggie90
Employees Worked With
October 16, 2024
A very painful experience with the service department. I purchased my van at this dealership and purchased the extended warranty. In Jan 2022 my van wouldn't start so I took it to BCS Toyota. It was the b I purchased my van at this dealership and purchased the extended warranty. In Jan 2022 my van wouldn't start so I took it to BCS Toyota. It was the batteries which were not covered by the warranty, totally understandable. I paid $350 to get the batteries replaced. Last weekend my van wouldn't start. I had it towed back to BCS Toyota and after a day and a half they finally let me know that it was the batteries and they were under the battery warranty since it was less than 3 years. Then they explain that they bought the batteries from Lithia so I would need to take it to Lithia. Makes no sense to me since I didn't buy the batteries from Lithia. I pushed back but they basically told me that they were too busy and if I want this done I'm going to have to do it. When I get to Lithia they tell me that since I'm not the customer (bcs toyota is the customer in this case) that they needed to be there. We had to go round and round with Lithia but they finally agreed to replace the batteries. I had to spend hours of my time getting the parts for the job you were paid to do. I'm very disappointed with the way we were treated. We felt like you guys are just so busy that you can't take care of us. Since you guys are so busy I thought it would be helpful to post this review so hopefully others can select a better place to have their vehicles serviced. This will hopefully free up your workers so they have more time to take care of the remaining customers. More
by srad1968
Employees Worked With
