Heather Beran

Heather and Tony were both super helpful. Heather signed me in and let me know what all services would need to be performed and gave me a realistic time table that I could expect my vehicle t Heather signed me in and let me know what all services would need to be performed and gave me a realistic time table that I could expect my vehicle to be ready. Once my vehicle was done being serviced Tony went over the inspection report with me and then help explained what services I could expect needing next time I brought my vehicle in. More

by dominiquewitherspoon22 Verified Customer Verified Customer

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Heather is the best! She explains things well and takes my concerns seriously. She took care of things when I had a flat tire en route and my kids were out of town (I a She explains things well and takes my concerns seriously. She took care of things when I had a flat tire en route and my kids were out of town (I am a single older lady). She really listens and tries to figure out any problem I discuss with her. I am not as happy with the financial group and I would have my financing in order before trying to buy another vehicle from BCS Toyota. More

by JWHITE59 Verified Customer Verified Customer

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Great service! I brought my car in for routine maintenance, and the whole process was quick and easy. The staff was friendly and professional. Very satisfied with m I brought my car in for routine maintenance, and the whole process was quick and easy. The staff was friendly and professional. Very satisfied with my experience! More

by Masoomeh.rashidpoor Verified Customer Verified Customer

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Good service advisor and good customer service from this dealer. They stand by and make sure the customer is taken care of dealer. They stand by and make sure the customer is taken care of More

by drewnjace Verified Customer Verified Customer

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Heather is a very professional service agent. She is genuinely interested in her customers. Heather is a very professional service agent. She clearly explains car problems and choices f She is genuinely interested in her customers. Heather is a very professional service agent. She clearly explains car problems and choices for solutions. In addition, she is such a nice person to work with. Thanks Bryan College Station Toyota and Heather ! Marianne Maxwell More

by MARIANNEMAXWELL Verified Customer Verified Customer

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They have a "new process" where they email you the receipt, only they didn't. Now I need to chase it down. receipt, only they didn't. Now I need to chase it down. More

by larrywestmoreland15 Verified Customer Verified Customer

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It was our first time to this area and to Toyota Bryan College Station. Great customer service and very helpful with setting up appointment, Mrs. Heather was very helpful, professional and very personab College Station. Great customer service and very helpful with setting up appointment, Mrs. Heather was very helpful, professional and very personable towards my granddaughter. She let her know if she had any problems to call them and they would be more than happy with assisting her, I personally want to thank Mrs. Heather Beran for helping my granddaughter with her first experience with her car and her appointment, Thank you Missi Dayringer grandmother, More

by TWOOLDNUTS Verified Customer Verified Customer

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This is the only place I would have my vehicle serviced. They provide top quality service at a competitive price. I know my vehicle is in proper working order when I pick it up. Bobby does a great job of ta They provide top quality service at a competitive price. I know my vehicle is in proper working order when I pick it up. Bobby does a great job of taking care of his customers and making sure your vehicle is serviced to your expectation. I have 3 Toyotas and I would not take them anywhere else for service. More

by toytech1 Verified Customer Verified Customer

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Heather is wonderful. Kept us well informed and worked with us to get AutoNation to come and get our and repair their error. Kept us well informed and worked with us to get AutoNation to come and get our and repair their error. More

by TERESAAXELSON Verified Customer Verified Customer

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Keep doing that video review after servicing! Adds a nice touch for the customer experience Adds a nice touch for the customer experience More

by toyota17 Verified Customer Verified Customer

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