Russell Karli

Russel has been my service guy for several years. In all that time he has proven to be professional and knowledgeable. He has the ability to answer my question and help me understand “car stuff” eve In all that time he has proven to be professional and knowledgeable. He has the ability to answer my question and help me understand “car stuff” even though “I don’t speak the “ car stuff” language. More

by AGGIEBABA77 Verified Customer Verified Customer

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This dealership keeps up with all your maintenance and gets work done in a timely manner. Always knowledgeable and courteous and don't take advantage of you. Never had any issues with them that they did gets work done in a timely manner. Always knowledgeable and courteous and don't take advantage of you. Never had any issues with them that they did not correct. Some go out of their way to help you. 👏 More

by BKNESEK1957 Verified Customer Verified Customer

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Courteous greeting, followed by quick assignment of a service agent and smooth follow up all through the process, even apologizing for a 10-min delay! service agent and smooth follow up all through the process, even apologizing for a 10-min delay! More

by jameselind Verified Customer Verified Customer

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The regular maintenance service was quick and I like the live video when the car was inspected. live video when the car was inspected. More

by LIENHUONGHA Verified Customer Verified Customer

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This dealership is amomg the top three such esta lishments I had done business and felt completely satisfied lishments I had done business and felt completely satisfied More

by hb.paksoy Verified Customer Verified Customer

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I have owned Toyota and Lexus vehicles for the past 20 years. BCS Toyota always provides excellent service in the service department. years. BCS Toyota always provides excellent service in the service department. More

by achangbaldwin Verified Customer Verified Customer

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This is the only place I would have my vehicle serviced. They provide top quality service at a competitive price. I know my vehicle is in proper working order when I pick it up. Bobby does a great job of ta They provide top quality service at a competitive price. I know my vehicle is in proper working order when I pick it up. Bobby does a great job of taking care of his customers and making sure your vehicle is serviced to your expectation. I have 3 Toyotas and I would not take them anywhere else for service. More

by toytech1 Verified Customer Verified Customer

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Very Professional and Knowledgeable Explained my options so I could make the decision Service was outstanding options so I could make the decision Service was outstanding More

by DROCK500.DR Verified Customer Verified Customer

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Service department did not complete the reinstall of my oil pan plate and I had to drive back to the dealership the next day. Lack of quality control measures were obvious. oil pan plate and I had to drive back to the dealership the next day. Lack of quality control measures were obvious. More

by J and A Verified Customer Verified Customer

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Russel Karli has taken good care of all my service needs. He also gets my Highlander serviced and back to me as soon as possible which is great because it’s my only transportation. Thanks Russ! He also gets my Highlander serviced and back to me as soon as possible which is great because it’s my only transportation. Thanks Russ! More

by 4GARZA Verified Customer Verified Customer

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