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Bryan College Station Toyota - Service Center

Bryan, TX

4.7
489 Reviews

489 Reviews of Bryan College Station Toyota - Service Center

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November 20, 2024

I am always pleased with the service I receive at Brian College Station Toyota Justin does a great job taking care of my needs on my car More

by LOUISEHAJOVSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your recent experience with us! We are thrilled Justin took great care of you and your vehicle. We appreciate you and your business! Customer Relations Manager customerservice@purdygroupusa.com

November 19, 2024

Russell provided first class service with his knowledge and recommendations for my future car needs. He gave me his cost-saving advice and was thorough and thoughtful. Thank you! More

by carlosmurcia400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Bryan College Station Toyota responded

We are thrilled to hear about your positive experience with Russell! Thank you for your kind words and recommendation. We hope to serve you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

November 19, 2024

When I purchased my tundra, my service was excellent. Could not ask for better people. More

by LINDA_HUEBNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khurram Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Bryan College Station Toyota responded

We're absolutely thrilled to hear about your excellent service experience with us! Thank you for taking the time to share your feedback! Customer Relations Manager customerservice@purdygroupusa.com

November 18, 2024

It’s worth the 45 minute drive to get my service here. They are well organized and professional and do a great job! More

by kat4699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

Thank you for making the drive to see us! We appreciate you and your business! Customer Relations Manager customerservice@purdygroupusa.com

November 18, 2024

They work quick without compromising quality. They are also helpful in answering questions. It is recommended More

by g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeeshan Devani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Bryan College Station Toyota responded

Thank you for your positive feedback! We work quickly without compromising quality and are always here to help with any questions. We appreciate your recommendation! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Great job as always. Friendly and efficient people. Will return in the future as needed. More

by lalynch333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

We're thrilled to hear about your great experience with us! Thank you for choosing us, and we look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Good service and timely delivery. The attention was good and the care taken was impressive;. More

by RLANGARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

We appreciate you and your business! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Really good service and very nice customer service this is my second time using Toyota for my oil change More

by josesanchez0761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

Thank you for your wonderful feedback! We are glad to hear you had a great experience with our service and customer service! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Service is always fast and your employees are very courteous! Always a pleasant experience! Thanks More

by mimik22948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

We appreciate your kind words about our fast service and courteous employees! Thank you for sharing your experience! Customer Relations Manager customerservice@purdygroupusa.com

November 17, 2024

Given only 1 fab at purchase. Took 8 wks to get the TX tags. Salesman never answered ph. calls or returned them. Cnty Tax office never received my efile tag request? Had 2 service More

by KYOSHIMONTOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Bryan College Station Toyota responded

We apologize for the delays and communication issues you experienced throughout the process. This is certainly not the level of service we strive to provide. We will review your feedback internally to ensure better communication moving forward. If there's anything else we can do to assist, please don't hesitate to reach out directly. We appreciate your business and hope to serve you better next time. Customer Relations Manager customerservice@purdygroupusa.com

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