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Bryan College Station Toyota - Service Center

Bryan, TX

4.8
83 Reviews
Call Service Center (979) 776-0404

83 Reviews of Bryan College Station Toyota - Service Center

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September 25, 2024

Everything was good just took longer than expected but it wasn’t an issue with me More

by MKPRESTON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Bryan College Station Toyota responded

We appreciate your understanding and feedback! While we're glad everything went well, we apologize for the longer-than-expected wait. It's great to hear it wasn’t an issue for you, but we’ll continue working on improving efficiency. Hope to see you back for next service!

September 25, 2024

Dealing with this dealership has been a fantastic experience. The staff is professional, friendly, and knowledgeable. They made the entire process smooth and stress-free. Highly recommend! More

by NIKE2020OFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moises Alvarenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 25, 2024

Best service department by far! Always taken care of well no matter who takes care of me. Love Tanner, Tony, Manny Bobby and Carey! More

by kzuniga1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 24, 2024

My service advisor was ready for me kept me posted during and after awesome guy More

by DGALVAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Bryan College Station Toyota responded

We truly appreciate your feedback! It’s great to hear that your service advisor was prepared, kept you updated throughout the process, and left a positive impression. We're thrilled to know you had an awesome experience with us, and we’ll make sure to share your kind words with the team. If there's anything more we can do for you, don’t hesitate to let us know!

September 24, 2024

Ron is always professional & makes sure all service work is taken care of right thank you so much More

by YVONNEWOODS1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeeshan Devani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Bryan College Station Toyota responded

Hearing such praise for Ron is fantastic! His professionalism and commitment to ensuring that all service work is done correctly truly make a difference in our customers’ experiences. Thank you for recognizing his efforts; we appreciate your feedback and look forward to continuing to serve you!

September 24, 2024

Dustin always takes great care and is thorough with my vehicle. I appreciate his help very much. More

by CODUFF23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Bryan College Station Toyota responded

Great to hear that Dustin consistently provides thorough care for your vehicle! His attention to detail and commitment to customer satisfaction make a significant difference. Thank you for recognizing his efforts; your appreciation means a lot to us! We look forward to continuing to serve you and your vehicle.

September 24, 2024

Tanner is awesome. Ashley, at the check in is excellent. Mechanics are messy and it shows when they are finished. Taking reasonable precautions to avoid scratch More

by DMVX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley McCulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Bryan College Station Toyota responded

It's great to hear that Tanner and Ashley provided you with excellent service! We truly value your feedback regarding the mechanics' cleanliness. Maintaining a tidy work environment is essential for ensuring your vehicle is returned in top condition. Your insights are invaluable, and we will definitely address this to improve our service. Thank you for sharing your experience!

September 23, 2024

Best service department! They are quick and efficient. They keep you updated and it happens in a timely manner! Very friendly! We love Tony! More

by KKSCHRAMM2178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

Your enthusiasm for our service department is fantastic to hear! Quick and efficient service, along with regular updates, really enhances the customer experience. We're thrilled to know that Tony has made such a positive impression on you. Thank you for sharing your feedback; it truly means a lot to us!

September 23, 2024

Everything is always great when Tanner takes care of me! This visit was quick and easy! More

by SSHANNON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

Great to hear that Tanner consistently provides you with excellent service! A quick and easy visit can really enhance your experience. We appreciate your feedback and are glad to have Tanner on our team to ensure your satisfaction. Thank you for sharing your positive experience!

September 23, 2024

Everything went fine from the time I walked into the Dealership with no appointment,and was asked by Salesman John Gray if he could help me until a month later when my new Toyota arrived. No gimmicks. N More

by BERY43
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Bryan College Station Toyota responded

Hearing about your smooth experience is truly rewarding! It’s great to know that John Gray was there to assist you, especially without an appointment. Transparency and attention to detail make all the difference in the car-buying process, and it’s fantastic that everything met your approval. Thank you for sharing your journey with us! We appreciate your trust and look forward to seeing you again.

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