Bryan College Station Toyota - Service Center

I waited 2 hours & had to leave & come back for what usually takes 30-45 minutes to replace a turn signal bulb. Toyota did not have the bulb in stock and ordered one from a parts store. The parts store usually takes 30-45 minutes to replace a turn signal bulb. Toyota did not have the bulb in stock and ordered one from a parts store. The parts store took their sweet time delivering. So it’s not really Toyota’s fault & Justin Birdwell did all he could to get it done. Justin did, as always, a great job with the situation. Thanks Justin. More

Heather was wonderful as always and the wait time was reasonable. No one pressured to add on anything although suggestions were made and I was made aware of promotions. reasonable. No one pressured to add on anything although suggestions were made and I was made aware of promotions. More

Manuel Lopez is great to work with. He knows me, and he knows our vehicles. He knows me, and he knows our vehicles. More

They always have taken care of me, no matter the problem I was having with my Toyota I was having with my Toyota More

Purchased car here in Dec 2020. Services have been excellent every time. And no, I don’t want to trade it in. Services have been excellent every time. And no, I don’t want to trade it in. More

My service manager was excellent. She gave me frequent updates and worked very hard to resolve the problem. I would highly recommend her to anyone. She gave me frequent updates and worked very hard to resolve the problem. I would highly recommend her to anyone. More

Until this week, I was very impressed with service here. However, not this time! 1. Initially lost my keys so I couldn’t leave 2. Then drove off only to see that every dashboard light was still on! However, not this time! 1. Initially lost my keys so I couldn’t leave 2. Then drove off only to see that every dashboard light was still on! When I turned it around and went back, he acted like it was my fault! Why didn’t I tell him check engine light, etc was om? Never mind that it had been looked at by service personnel while replacing battery and driven back out front for me to pick up! Apparently no one but me looked at dashboard! All on all, not exactly an experience I would expect from a Toyota dealership! More

Excellent service in great time. Tanner is the best service guy to have., never disappointed Tanner is the best service guy to have., never disappointed More