Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Bryan College Station Toyota

Bryan, TX

Overview
Employees
Reviews
Vehicles
4.7
464 Reviews
Welcome to Bryan College Station Toyota Our dealership is proud to serve the Bryan, College Station, Navasota, Hearne, Brenham, and surrounding communities for over 25 years. Our new Toyota "Image USA" facility is conveniently located on state Hwy 6 (East By-Pass) in Bryan, Texas 77802. You will find our incredible new showroom to be a warm and comfortable environment to conduct business. Whether you're out "just looking" or ready to purchase, our professional sales team believes in doing everything possible to ensure a pleasant experience. We provide a great selection of Toyota Camry, Toyota Corolla, Toyota Tacoma, Toyota Tundra, and Toyota RAV4 vehicles.
Contact Dealership

728 Earl Rudder Fwy

Bryan, TX

77802

Directions

By Type

Showing 464 reviews

September 21, 2024

good work but I did not get any invoice to see what Toyota did for my Toyota 2023. More

by Toyota Services
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manney Lopez
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

We appreciate your feedback! It’s great to hear that you’re satisfied with the work done. To help us earn that fifth star, could you let us know if there’s anything we can do to improve your experience? If you have any questions or need the invoice for your 2023 Toyota, please reach out to us at customerservice@purdygroupusa.com. We’re here to help!

September 21, 2024

Waited in car for 15 minutes after checkin for a different representative to ask if I had been helped. Then waited an hour for an oil change. Saw my car in the ready to pick up lane but no one came More

by StillWaiting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

We sincerely apologize for the delays and the lack of communication you experienced during your visit. This is not the level of service we strive for, and we appreciate you bringing it to our attention. To better understand your experience and discuss it further, please reach out to us at customerservice@purdygroupusa.com. Your feedback is important to us, and we want to ensure we make things right. Thank you for your understanding.

September 21, 2024

Russ is professional, very knowledgeable, and provides outstanding service. He is an asset to your team. More

by KATHERYN.DAVILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

We truly appreciate your feedback! It’s fantastic to hear that Russ has impressed you with his professionalism and knowledge while providing outstanding service. We’re lucky to have him on our team, and your recognition of his efforts means a lot to us. If there’s anything more we can do for you, please let us know!

September 21, 2024

Good timely service at a reasonable price, I will be using your services for all my major maintenance needs. Thank you More

by TIM.JONES1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

We’re glad to hear that you had a positive experience with our timely service at a reasonable price! It’s great to know you’ll be choosing us for all your major maintenance needs. Your trust means a lot to us, and we look forward to continuing to provide you with excellent service in the future!

September 21, 2024

n n n n n n n n n n n n n n n n More

by VRBRYANV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Bryan College Station Toyota responded

We really appreciate this 5-star review! Thank you so much! Customer Relations Manager customerservice@purdygroupusa.com

September 20, 2024

Second visit in less than 6 months unfortunately because of accident, but they got in a new replacement and were all so quick and polite with getting me in a new car. Chose same type because I did not have More

by nat_copeland
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

We’re glad to hear that you had a positive experience during your second visit, even though it was under unfortunate circumstances. It’s great that our team was quick and polite in helping you get into a new replacement car. Choosing the same type is a testament to your confidence in the vehicle, and we’re happy to know you didn’t suffer any major injuries after the collision. If you need anything else or have any questions in the future, please don’t hesitate to reach out. Wishing you safe travels in your new car!

September 20, 2024

Great support from salesman and Management. Getting into finance took longer than it should have. More

by LK2HANSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wally Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Burkhalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeeshan Devani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

Thank you for your feedback! We’re glad to hear that you received great support from our sales team and management. However, we apologize for the delays you experienced in the finance process. Your insights are valuable to us, and we’ll work on improving our efficiency. We appreciate you sharing your experience, and we look forward to providing you with an even smoother process next time!

September 20, 2024

We are very pleased with the work done and Tanner is always courteous and helpful. More

by GRAGGS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

We’re delighted to hear that you are very pleased with the work done! It’s wonderful to know that Tanner consistently provides courteous and helpful service. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

September 20, 2024

He is Great and he genuinely cares for his clients! Tanner is a man of great integrity and is all about making sure you are taken care of! Jonathan A. Poe More

by JPOE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeeshan Devani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Seigler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makaleigh Netterville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

We truly appreciate your kind words about Tanner! It’s wonderful to hear that he genuinely cares for his clients and exemplifies great integrity. Providing exceptional care is what we strive for, and it’s great to know that Tanner ensures you’re well taken care of. Your feedback means a lot to us!

September 20, 2024

The Toyota team was helpful in diagnosing and servicing the issues that my vehicle had. More

by EDENHERNANDEZ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your experience! We’re pleased to hear that our Toyota team was helpful in diagnosing and servicing the issues with your vehicle. Ensuring that your vehicle is in top shape is our priority, and we’re glad you had a positive experience with us. If you have any further needs, don’t hesitate to reach out!

1
...
24
25
26
...
47