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Bryan College Station Toyota

Bryan, TX

Overview
Employees
Reviews
Vehicles
4.7
464 Reviews
Welcome to Bryan College Station Toyota Our dealership is proud to serve the Bryan, College Station, Navasota, Hearne, Brenham, and surrounding communities for over 25 years. Our new Toyota "Image USA" facility is conveniently located on state Hwy 6 (East By-Pass) in Bryan, Texas 77802. You will find our incredible new showroom to be a warm and comfortable environment to conduct business. Whether you're out "just looking" or ready to purchase, our professional sales team believes in doing everything possible to ensure a pleasant experience. We provide a great selection of Toyota Camry, Toyota Corolla, Toyota Tacoma, Toyota Tundra, and Toyota RAV4 vehicles.
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728 Earl Rudder Fwy

Bryan, TX

77802

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Showing 464 reviews

October 09, 2024

Everyone is so attentive and helpful. They work on your schedule not theirs. Thank you More

by senterline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Bryan College Station Toyota responded

We truly appreciate your kind words! It’s great to hear that our team’s attentiveness and flexibility made your experience a positive one. Thank you for choosing us, and we look forward to serving you again!

October 09, 2024

Always friendly and helpful personnel. Kept me up to date and explained services. I will be back. More

by BJKARSTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Bryan College Station Toyota responded

We’re so glad to hear that our team provided you with friendly and helpful service, keeping you informed along the way! It’s always our goal to make sure you feel confident in the services provided. We look forward to welcoming you back next time!

October 08, 2024

Always a pleasure bringing in my 2022 Rav 4 fir service. Excellent people and smiling faces. Thanks More

by vcoumbe
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Bryan College Station Toyota responded

We're so happy to hear that you enjoy bringing in your 2022 RAV4 for service! It's wonderful to know our team and their smiling faces make each visit a pleasant one. Thank you for trusting us with your vehicle, and we look forward to continuing to provide excellent service for you!

October 07, 2024

Excellent service department. Justin made sure to keep me informed. This was a mobile technician repair for a new battery. Technician was very prompt. More

by TREVA.ROBERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Bryan College Station Toyota responded

We're glad to hear that you had an excellent experience with our service department! It’s great to know that Justin kept you informed throughout the process and that the mobile technician was prompt with your battery repair. If you ever need anything else, we’re always here to help!

October 06, 2024

They were to locate an issue that other service departments have not been able to locate and correct it. They went above and beyond to make sure I had transportation as the work and parts ordering More

by KRATZ.AMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Bryan College Station Toyota responded

We're so pleased to hear that Bobby and the team were able to resolve the issue that other service departments couldn't! It’s great to know that their thoroughness and thoughtfulness stood out, and that they kept you informed while also making sure you had transportation during the process. We truly appreciate your kind words and are happy we could provide you with the level of service you deserve!

October 06, 2024

Fast and courteous service! The hospitality of the service department is amazing and helpful in and out of the office More

by SHANEPORTER1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Bryan College Station Toyota responded

We’re thrilled to hear that you experienced fast and courteous service! It’s wonderful to know that our service department's hospitality made such a positive impact, both in and out of the office. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback! Thank you for choosing BCS Toyota!

October 06, 2024

Lies, lies and more lies with your finance person. I was treated like I am an idiot. I’ll never go back for anything. Unfortunately my 13 year old son had to see it all, so what kind of impression More

by FLYINBB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cheyenne Black
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Hutcherson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Bryan College Station Toyota responded

I’m truly sorry to hear about your experience and the way you felt during your visit. It's never our intention to make anyone feel disrespected, especially in front of family. I understand how frustrating this must have been, and I sincerely apologize for the impression it left on both you and your son. We take feedback like yours seriously, as it helps us improve our service. I’d like to understand more about what happened and work towards a resolution. If you’re open to it, please reach out to me directly at rchandler@purdygroupusa or 979-776-0404. Your experience matters to us, and I’d appreciate the opportunity to make things right. Rusty Chandler General Manager

October 06, 2024

I had a great experience of having my car serviced there! Heather was very responsive and nice! Thank you! More

by Esfandani_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Loudermilk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Bryan College Station Toyota responded

We're thrilled to hear that you had a great experience with your service! It’s wonderful to know that Heather’s responsiveness and kindness made a positive impact. If you ever need anything else, we’re here for you. Thank you for choosing us!

October 06, 2024

Great service, i had a lot of questions, they explained it to me very clearly More

by Veer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Yeomans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeeshan Devani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Bryan College Station Toyota responded

We’re glad to hear that you had a great service experience, Veer! It's wonderful that our team was able to answer all your questions clearly. If you ever have more questions or need further assistance, don’t hesitate to reach out. We’re always here to help!

October 05, 2024

Tyler is the person that you want to work with if you are serious and you want someone that will get the deal done. I have dealt with at least 20 dealerships in the past year trying to get a fair deal on a More

by John Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Renner
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Oct 07, 2024 -

Bryan College Station Toyota responded

We greatly appreciate your detailed feedback! It’s fantastic to hear that Tyler made such a positive impression during your truck purchase. His commitment to fighting for your best deal and providing an honest, straightforward approach truly sets him apart. Your experience is exactly what we aim for at BCS Toyota, and we’re thrilled that you felt valued and respected throughout the process. If you need anything else in the future, don’t hesitate to reach out. Thank you for choosing us!

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