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Bryan College Station Toyota

Bryan, TX

4.7
750 Reviews
Welcome to Bryan College Station Toyota Our dealership is proud to serve the Bryan, College Station, Navasota, Hearne, Brenham, and surrounding communities for over 25 years. Our new Toyota "Image USA" facility is conveniently located on state Hwy 6 (East By-Pass) in Bryan, Texas 77802. You will find our incredible new showroom to be a warm and comfortable environment to conduct business. Whether you're out "just looking" or ready to purchase, our professional sales team believes in doing everything possible to ensure a pleasant experience. We provide a great selection of Toyota Camry, Toyota Corolla, Toyota Tacoma, Toyota Tundra, and Toyota RAV4 vehicles.
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728 Earl Rudder Fwy

Bryan, TX

77802

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Showing 750 reviews

February 06, 2025

I can honestly say there is absolutely no other dealership treating their customers this great Bryan college station Toyota is excellent and the customer service exceeds any charts More

by kimmdft80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeeshan Devani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Holifield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Bryan College Station Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that you had such a great experience with us. Customer service is our top priority, and it's great to know we exceeded your expectations. We appreciate your support and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 05, 2025

I have no comments at the time. Not sure why I have to have 15 words or minimum. Good bye!!!! More

by jacquelyn7young
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daricia Henson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Bryan College Station Toyota responded

Thank you for your time. If you ever need anything in the future, don't hesitate to reach out! Customer Relations Manager customerservice@purdygroupusa.com

February 04, 2025

There was confusion. I was quoted $103. Once there, they kept telling different items I needed and amount climbed to $600. I agreed to add brake flush and was charged fo More

by goodmona900
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Bryan College Station Toyota responded

We sincerely apologize for the confusion regarding the quote and charges. We understand how important transparency is, and we will be reviewing this situation to ensure better clarity moving forward. If you would like to discuss this further or have any concerns about your charges, please feel free to contact us directly. Customer Relations Manager customerservice@purdygroupusa.com

February 04, 2025

The dealership provided a quick service and communicated well on additional things they recommended to do before moving forward with doing them. They cleaned the front window, however left the back window More

by FCDROES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback! We’re glad to hear that the service was quick and communication was clear. We also appreciate you pointing out the missed detail with the back window. We always strive for the best service, and we’ll be sure to pay closer attention to the little things in the future. Your input is valuable, and we hope to make your next visit even better! Customer Relations Manager customerservice@purdygroupusa.com

February 03, 2025

Servicing of an out of state car that needed tags renewed went smoothly. Even though Texas no longer does state inspections, NC accepted the service that was done and issued state renewal tag. My college kid More

by JVPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Bryan College Station Toyota responded

Thank you for your kind words! We're so glad to hear that the process went smoothly and that we could assist with your college student's car registration. It's always our goal to make things as easy as possible for our customers. If you ever need anything else, don't hesitate to reach out! Customer Relations Manager customerservice@purdygroupusa.com

February 02, 2025

Live action about car service is not t up to the level if service as a expected More

by Veeruparu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us directly so we can address any concerns and improve for the future. Customer Relations Manager customerservice@purdygroupusa.com

February 02, 2025

Very good service in a timely manner. I would definitely consider a future vehicle purchase. More

by vikingstx
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Bryan College Station Toyota responded

Thank you for your kind words! We're glad to hear you had a great experience. We look forward to assisting you with your future vehicle purchase! Customer Relations Manager customerservice@purdygroupusa.com

February 01, 2025

Great customer care and great car service. Mr. Justin services both of our vehicles and never have a problem. More

by patterson14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Birdwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Broesche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Karli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Bryan College Station Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that Justin has been taking great care of both your vehicles. We truly appreciate your trust and look forward to continuing to serve you! Customer Relations Manager customerservice@purdygroupusa.com

January 31, 2025

The experience as a whole wasn’t bad, but a few issues. The internet sales team did not disclose the correct price. Upon going to the dealership and showing the online listing, the salesman found it was ro More

by AJSULEW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Hartis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Bryan College Station Toyota responded

Thank you for sharing your experience. We apologize for the pricing discrepancy and the delay during the financing process. We appreciate your understanding and are glad to hear you didn’t feel pressured. Your feedback is valuable, and we’ll work on improving communication and efficiency moving forward. If you have any further concerns, please don't hesitate to reach out! Customer Relations Manager customerservice@purdygroupusa.com

January 31, 2025

They have always been upfront with me about services that need to be done and haven't tried to charge me for extra work that wasn't needed. The service reps that I've dealt with have always been friendly. More

by Chase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Hausenfluck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Bryan College Station Toyota responded

Thank you for your trust and kind words! We're glad to hear that you've had positive experiences with our transparency and friendly service reps. We’re committed to providing honest, reliable service, and we look forward to continuing to take care of your vehicle needs! Customer Relations Manager customerservice@purdygroupusa.com

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