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Brian Harris BMW

Baton Rouge, LA

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rated
236 Reviews

12336 Airline Hwy

Baton Rouge, LA

70814

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236 Reviews of Brian Harris BMW

June 28, 2018

Great BMW dealership I’ve bought or leased several BMWs at Brian Harris and I always have a great time! They are professional and great to work with. No stress and ver More

by tmoore2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Wyatt, Brian Harris BMW
June 28, 2018

Great experience! It was very easy to schedule my service and was able to go in with just a couple days notice. Great amenities while I waited for my car and the appoin More

by msv-hammond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
June 27, 2018

Problem unresolved! Although, I only have 23,000 miles on my 5 series, which includes bumper to bumper warranty, Brian Harris BMW did not fix a problem with my AC. My ca More

by Aj1222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bernie, Brian Harris BMW
Jun 27, 2018 -

Brian Harris BMW responded

Hello, I am concerned to learn that you were disappointed by your warranty coverage. I would like to get in touch with you and discuss your situation further regarding your vehicle's A/C. When you have a moment, then please contact me. I appreciate your time, and I hope to hear from you soon. Best regards, Brett Bagley General Manager brett.bagley@brianharrisbmw.com

June 27, 2018

Service This was my first time in the newly renovated service department at our BMW. The facility is awesome! My experience great! Mr. Townley and all the More

by Wowner, Mary 328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederick Townley
June 27, 2018

Maintenance/repair There are some aspects about dealer service departments that make you not want to buy another vehicle from that dealership. Brian Harris BMW is not th More

by Maverick 47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riv
June 26, 2018

Above and Beyond Buying and Service Experience I have leased many BMW's from Cynthia over the years at Brian Harris. Her customer service skills are phenomenal !!! She is also very knowledgable ab More

by LsuTiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Wyatt, Brian Harris BMW
June 26, 2018

Cynthia and Service Staff are Awesome! My husband and I have purchased multiple BMW’s from Cynthia at this dealership. We are always impressed with her level of customer service. The servic More

by Golden Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia , Brian Harris BMW
June 25, 2018

Great customer service! I had a nail in my tire on my X5 so I needed to get it fixed. I didn't have an appointment but they worked me in with no hesitation. Great customer se More

by LUUX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Lecoq, Brian Harris BMW
June 25, 2018

Excellent customer service professional!! I was taking a road trip, suddenly my AC stoped working. I stopped by at Brian Harris bmw they took care of my car quick. I recommend this car dealers More

by Smrdelje2282
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
June 23, 2018

Great Service This dealership in tops. An A-Plus company with outstanding service. Very knowledgeable and things are explained in detail about an issue. They care a More

by Terry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Lecoq
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