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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

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April 29, 2024

My visit to Hyundai was great! They are very efficient and knowledgeable about oil changes. More

by BRWNEYEDGRL302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

April 24, 2024

Very helpful with all our car needs, would definitely be back for any and all vehicle needs. More

by KEHENRY328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Krubsack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thilleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come! Rob Heaney Service Manager 262-522-1000

April 23, 2024

The dealership employees were very polite. Very clean show room. Thanks for the snacks and variety of soft drinks. More

by EDIDERRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Heaney Service Manager 262-522-1000

April 22, 2024

The last three service appointments for my Santa Fe have been very disappointing. Work that was scheduled to be done was forgotten so additional appointments had to be scheduled, discount coupons were not a More

by thewessels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Timm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rob Heaney Service Manager 262-522-1000

April 16, 2024

Have never had a negative experience here, over five years. Work is completed on time, or if there is problem found, I receive a call right away to provide details. My latest service was actually comple More

by NORTHFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Service Department
Apr 17, 2024 -

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. Alex and our service team appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

April 13, 2024

We were very happy with the work that was done. However, when we dropped the car off, they asked if we wanted it washed. We said yes. But when we picked it up, it was not washed. They said they co More

by Dlpink
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Boucher Hyundai of Waukesha responded

We aim to ensure everyone who walks through the door leaves happy. We do apologize for not washing your vehicle. Thank you for choosing Boucher Hyundai of Waukesha! Rob Heaney Service Manager 262-522-1000

April 12, 2024

I can never get anyone in the service dept to answer the phone when I call. The web site is difficult to use for scheduling appts. More

by DKSDGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Boucher Hyundai of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rob Heaney Service Manager 262-522-1000

April 12, 2024

Dan and his staff in service have been fantastic to work with. Good communication and attention to the customer. More

by rikynik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

Apr 13, 2024 -

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

April 06, 2024

Good service dealer. My car was towed there on a Friday and they started looking at it on a Monday. More

by Sheila Klawitter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Boucher Hyundai of Waukesha responded

Hi Sheila, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!

April 02, 2024

Easy to work with. The dealership was very well appointed and the transaction went nicely. More

by GDURAN007
Recommend Dealer
Yes
Employees Worked With
Matt Mueller
Jul 05, 2024 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Heaney Service Manager 262-522-1000

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