Back

Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,038 Reviews

2,038 Reviews of Boucher Hyundai of Waukesha - Service Center

Sort by
December 31, 2022

They messed up putting an oil filter on and blamed us for hitting something. That would have been impossible without wrecking the car.I have oil in my garage and driveway. To top it off I was down almost a q More

by kaiser6504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Bartolotta
December 31, 2022

Boucher Hyundai is the opposite of going to the dentist - a dealership where you enjoy going because you know that your satisfaction is their goal and also not that of a teeth pulling experience! More

by JTAUGHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake (Finance)
Jan 03, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

December 30, 2022

Said it would take 3 hours. Got done in 2. Very fast. Also fixed tires More

by palm.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot name
Dec 30, 2022 -

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

December 29, 2022

Excellent service. Quality work and friendly care. I would recommend boucher to all who want quality service. More

by DCERRONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Himmy Pathak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.R. Rauth
Dec 29, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 28, 2022

Very clean, helpful, and organized:) they've always been able to accommodate me with a courtesy shuttle which I really appreciate! More

by WARNERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Dec 28, 2022 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 27, 2022

The service technician listened to my needs for a set of 4. He said he would provide it with the bill. When I got my bill it was missing & he wasn’t to be found. I asked to speak to the service manager @ no More

by JIM.NELSON.8P9NA91L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Krubsack & Cashier
Dec 27, 2022 -

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please give us a call to discuss further. Rick Day, Service Manager 262-522-1000

December 24, 2022

Nice place nice people to deal with Made it easy to purchase the car I wanted More

by Miltknut30
Recommend Dealer
Yes
Employees Worked With
Luke Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Rauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.R. Rauth
Dec 27, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 22, 2022

JEAN SOMMERS was very good communicating the latest estimates and timing to complete the work. Thanks More

by Mrrad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Dec 23, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. Jean and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.

December 20, 2022

Good dealership and service. As of late a bit hard to get appointments. Used to be able to do "walk-ins" More

by BNYBERG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 20, 2022 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

December 20, 2022

Very friendly service fast & on time. Done sooner than I expected I will be coming back More

by DBEM456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Riemer
Dec 21, 2022 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

...
56
...