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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.2
1,983 Reviews
Call Service Center (262) 254-6911

1,983 Reviews of Boucher Hyundai of Waukesha - Service Center

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January 25, 2023

Excellent service, patient salesman who answered all of my questions and assisted me in finding the perfect vehicle for me. More

by mundo482
Recommend Dealer
Yes
Employees Worked With
Luke Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Himmy Pathak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2023 -

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 21, 2023

Great service, friendly and work hard. Honest and with knowledgeable technicians. Happy to recommend them. More

by RWPOLLEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah
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Jan 23, 2023 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

January 21, 2023

Great service, amazing staff, and super easy process. I have had an amazing experience with Hyundai Boucher. More

by NATHANBERRIOS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mueller
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Jan 23, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for the kind words for our service department, Nathan! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 18, 2023

They are very friendly and helpful. I love my car but I can’t believe it comes without any floor mats. Also, I am not a computer person and to this day I still do not have a copy of my More

by JLKUMPREY.SBC
Service Time
Recommend Dealer
Yes
Employees Worked With
J.R. Rauth
Report | Print
Jan 19, 2023 -

Boucher Hyundai of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns. Chris Baker, General Manager 262-522-1000

January 18, 2023

Agents are friendly, professional and seem to care about the health of my vehicle. Thanks More

by mom24
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla in service department , Randy Malitz
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Jan 19, 2023 -

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 13, 2023

Easy scheduling, fast check in, great service, friendly, clean, reliable, sensitive to your personal schedule More

by SCHWERM
Recommend Dealer
Yes
Employees Worked With
Derrick Slawnikowski, Robert Maas
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Jan 13, 2023 -

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha.

January 12, 2023

They always explain things, the app makes tracking of needed maintenance and Jeremy was a great write up technician! Keep me informed of anticipated times when delayed. More

by SALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jan 13, 2023 -

Boucher Hyundai of Waukesha responded

Thank you, Sally! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

January 12, 2023

Dominic Rauth was great. Helps me with all of my questions and pointed me in the right direction. More

by davidgdoggett
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Rauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Boucher Hyundai of Waukesha responded

Thanks, David, for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

January 11, 2023

Was really happy that Dan Doble was able to ‘work me in’ to the schedule …as there was a problem with the suspension (front noise) and another location Guesstimated that it was a More significant problem t More

by RWPOLLEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah - tech
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Jan 11, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Dan here at Boucher Hyundai of Waukesha.

January 08, 2023

Bad experience with oil change. Almost ruined my engine. No guarantee they didn’t. Also told tow truck driver not to tell me they did something wrong. Think I’m an idiot? I think la More

by carolcarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Doble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember his name, Andy Bartolotta
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Jan 12, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, Carol, please feel free to reach out to me directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Rick Day, Service Manager 262-522-1000

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