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Boucher Hyundai of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.3
3,998 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 3,998 reviews

July 27, 2023

Staff was rude and unsympathetic. Acted as if i was an inconvenience. Showed up 40min before they closed with a tire problem and had to tell them to put my car up on the rack just to More

by Sprice
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela
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Jul 31, 2023 -

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Rick Day, Service Manager 262-522-1000

July 27, 2023

I was told the upgrade would take upto 2 hours, it was done in 1hour and 15 minutes. That was a pleasant surprise. Very grateful. More

by RMATHISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure what her name was
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Jul 28, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.

July 27, 2023

Great place to bring my car for repairs. Everyone I talked was so professional and knowledgeable. More

by jon.man.cagle.630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha!

July 25, 2023

Drove over 4 hours to get to the dealership, starting the process the day before to help speed up the process. I was at the dealership for over 5 hours, a lot of which was waiting for finance though they alr More

by HENRY.BRYANNA32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Rauth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Franks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.R. Rauth
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Jul 29, 2023 -

Boucher Hyundai of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry things didn't go as planned and would love the opportunity to touch base with you and address your concerns. Chris Baker, General Manager 262-522-1000

July 25, 2023

Incredibly helpful salesman - Thomas kemmer, and finance individual. Thank you tremendously. Could not have asked for a better experience. More

by MICHAELMCKENNA5309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Kemmer, Chris in finance.
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Jul 26, 2023 -

Boucher Hyundai of Waukesha responded

Thank you, Michael, for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

July 24, 2023

Had an issue with hatch latch an although they were booked solid they got me in the next day, found and fixed the broken latch. I Will remember that. That was great customer care More

by GJESKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
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Jul 25, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Andy and our team, and we look forward to working with you again.

July 24, 2023

Killed my battery had to buy new one after they jumped started my vehicle car problems involving engine noise after visit they are not taking responsibility. Would not have brought my vehicle there if Hyu More

by ARANGEL9225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with none of these people
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Jul 28, 2023 -

Boucher Hyundai of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sales: Chris Baker, General Manager 262-522-1000 Service: Rick Day, Service Manager 262-522-1000

July 23, 2023

The scheduled quite timely. The valet guy, Brad was great. All was taken care of on schedule. More

by JOSEPHHOELLER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Riemer
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Jul 24, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review, Joseph. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 23, 2023

Very clean and staff was very friendly and helpful to us as we waited there. More

by RONALDJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Riemer
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Jul 24, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review, Ronald. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.

July 23, 2023

Everyone at this dealership was very knowledgeable and helpful. I had a great experience with them. More

by MAGGIE.BRZEZINSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Himmy Pathak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.R. Rauth
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Jul 24, 2023 -

Boucher Hyundai of Waukesha responded

Thank you, Maggie, for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

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