Boucher Hyundai of Waukesha

The experience was good, but, could have been better. My overall experience with the service department was good, but it could have been better. I do appreciate them putting the new engine in the car, but My overall experience with the service department was good, but it could have been better. I do appreciate them putting the new engine in the car, but, I am still left with a car that was damaged while being serviced at your dealership. The former only happened after I spent a lot of time and gas traveling over 20 miles (each way) on multiple occasions to get it resolved. However, during my last visit to get the service center, I do not feel like I was treated fairly by the manager, John. I felt like John showed a lack of regard for both the time and frustration that I suffered during this entire ordeal. He actually told me to put tape on my front fender that was damaged during service there.he showed an total lack of regard for trying to get that issue fixed. I will be consulting with my car insurer about what options can be taken about the latter issue. More

No pressure friendly and very helpul. It was a great buying a new care experience. Every one was very helpful. Follow up calls after we first test drove the car. Again there was no pressu It was a great buying a new care experience. Every one was very helpful. Follow up calls after we first test drove the car. Again there was no pressure when working out the purchase. More

Friendly Service & Quality Workmanship I am a loyal customer of Boucher Hyundai. The Service Technicians do excellent work. The Consultants are friendly and professional. They really listen I am a loyal customer of Boucher Hyundai. The Service Technicians do excellent work. The Consultants are friendly and professional. They really listen and keep you apprised of the progress with the maintenance work as well as any unforeseen service needs and expenses. Since I have to wait for my car, I really appreciate that they complete the work on time and oftentimes, earlier than expected. More

The staff is amazing! This is my third car from Boucher I worked with Pat McIninery and Luke Whiting and they were both incredible. They took the time to listen to what I was looking for and went above and I worked with Pat McIninery and Luke Whiting and they were both incredible. They took the time to listen to what I was looking for and went above and beyond to make sure I got the car I wanted. I had a lot of questions and they answered them all thoroughly and made me feel comfortable and confident with my purchase. Can’t say enough good things about them! The staff is all very helpful and kind. If you are looking for a car, stop in to Boucher. My whole family has bought cars from Pat and we are all very pleased :) More

Friendly & direct I am very pleased with my lease agreement. All the staff was very friendly, worked efficiently and respected my time by not playing games. I had a gre I am very pleased with my lease agreement. All the staff was very friendly, worked efficiently and respected my time by not playing games. I had a great experience! More

Timely and good service. I was very pleased with the service I received.The jobs were Completed before the time scheduled. The staff were very friendly and helpful. I reall I was very pleased with the service I received.The jobs were Completed before the time scheduled. The staff were very friendly and helpful. I really liked the popcorn in the waiting room. I would be happy to recommend this service department. More

Hyundai recall programming to monitor engine performance My wife was treated well and the work was completed in a short time period. Thank you very much for the professional warranty recall work. My wife was treated well and the work was completed in a short time period. Thank you very much for the professional warranty recall work. More

Very quick for an oil change. Service was great!!! Great service plus I had popcorn while waiting!!! Not used to having to pay for anything at all though. My last warranty covered absolutely everythin Great service plus I had popcorn while waiting!!! Not used to having to pay for anything at all though. My last warranty covered absolutely everything for the 3 years of the lease. Will have to get used to paying for service More

Great service Every time my car needs service I take it back to Boucher. They're always helpful and make it easy to get my car repaired. They also don't talk down Every time my car needs service I take it back to Boucher. They're always helpful and make it easy to get my car repaired. They also don't talk down to me because I'm a woman. (Other places have treated me poorly because of this) Thanknyou Boucher! More

Great service t Dan once again took care of my car, kept me up today on tbd progress and cost. He listen to my concern and made sure I left with my car updated with Dan once again took care of my car, kept me up today on tbd progress and cost. He listen to my concern and made sure I left with my car updated with the required maintenance More