
Boucher Hyundai of Waukesha
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,998 reviews
I was so impressed with Darlene Larsen, she took me through the entire process of buying my new Hyundai Kona 2022 Thunderbolt Gray Turbo charged limited edition. I am IN LOVE with my new car, So much t through the entire process of buying my new Hyundai Kona 2022 Thunderbolt Gray Turbo charged limited edition. I am IN LOVE with my new car, So much technology --- I just CAN'T! It's sooo amazing! It truly is a dream car! It has ability to unlock itself... you get remote start, can even start it from your phone. Lane assist to help you stay in your lane, and also smart adaptive cruise control! WOWWWW!!! You just can't get all this in other cars at this price point! This IS LUXURY! Thank you so much Darlene I really feel like you informed me and I feel so good about my purchase! More
They listen to what is said and are caring, helpful to your needs. They also treat your car as if it was theirs and check everything out so it stays in good shape. your needs. They also treat your car as if it was theirs and check everything out so it stays in good shape. More
Joan went above and beyond to make sure my first visit left me with an awesome impression of her and her abilities. While there were 3 men/reps in the area, she was the only one that reached out to assist left me with an awesome impression of her and her abilities. While there were 3 men/reps in the area, she was the only one that reached out to assist me. More
Very good service team. Explained needed repairs and got everything set up quickly. Parts took a while to be delivered as expected but the service team kept me up to date on progress. everything set up quickly. Parts took a while to be delivered as expected but the service team kept me up to date on progress. More
This dealer was very accommodating and really listening to us as the customer’s needs. Even during an impromptu power outage they had a plan in place for us to still pick up our new vehicle add an associa to us as the customer’s needs. Even during an impromptu power outage they had a plan in place for us to still pick up our new vehicle add an associate dealer, knowing we were traveling a few hours to get there. Very happy with Tommy’s service provided to our family. All team members we interacted with were very personable and attentive. More
Great experience. Wish there were more Genesis dealers. Getting harder to find one. Service guy Brandon very knowledgeable and helpful. Brought vehicle in for recall and expected would have substantial Getting harder to find one. Service guy Brandon very knowledgeable and helpful. Brought vehicle in for recall and expected would have substantial charges for other maintenance but in and out with no charges what so ever and with peace of mind that vehicle did not need any additional work right now. Definitely felt that this was not a dealership that would gouge or take advantage of you. Nothing has ever gone wrong with my Genesis and I’m putting on a lot more miles as COVID relaxes some. Will absolutely buy another one. Sales person Jessica Guenther was very kind and helped me research which Genesis for my next car. Can’t bring myself to trade in my current Genesis. Looks good. Rides good. Still under warranty. Boucher Hyundai was great. Hope every one else’s experience is as good as mine. Thank you. More
My appt. was at 9am on July 30th. I was told it would take 2-3 hours. I didn't hear anything by 1:30 so I called at 1:48 asking if they were almost done. I was told the car hasn't even been looked at yet take 2-3 hours. I didn't hear anything by 1:30 so I called at 1:48 asking if they were almost done. I was told the car hasn't even been looked at yet! They knew I needed my car later that afternoon to pick up my son. I told them I would need a rental then. They called me back 5 minutes later to tell my I could have a rental but it needed to be back by noon the next day. So, they didn't even work on my car until Saturday morning 7/31. Got a call around 10am that they will prob be running late, the shop closes at noon so it would be around 12:15 for pickup. Get there at 12:10 and still had to wait until 12:45 till it was completely done! I'm so disappointed with the lack of communication on their end. They should have called me by noon on the day of my appt to tell me the status. Also, why did I make an appt for 9 am on a friday if it didn't even get looked at until the next morning?? More
I don’t think my car was test driven long enough to see what the issue was I brought it in and the Mileage was only one mile difference from when I picked it up. I waited fir a call to pick my car up left what the issue was I brought it in and the Mileage was only one mile difference from when I picked it up. I waited fir a call to pick my car up left messages the entire day know one called me back until the following day. I thought John was nice as far as Dan not sure he said he had driven my car the day before when I pulled of the lot and called back to say my engine light was on John told me to bring it right back as Dan was crossing in front of my car as I pulled into service he asked John was was that as if he had not seen my car before yes confused I was this is the car he said he had driven around everywhere and found nothing . More
Great service technician provided regular update, informed me of what was being done and how long it would take In and out quick and service fully completed informed me of what was being done and how long it would take In and out quick and service fully completed More