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Boucher Hyundai of Waukesha

Waukesha, WI

4.3
3,940 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 3,940 reviews

February 08, 2025

I took the time to write this review because of the outstanding service and response I received from Dakota. More

by AnonymousCust
Recommend Dealer
Yes
Employees Worked With
Dakota Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

All of the employees treated me very great and I had a great experience when buying my car. More

by Eva Halaska
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Boucher Hyundai of Waukesha responded

Eva, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Boucher Hyundai of Waukesha! Ryan Fitzsimmons General Sales Manager 262-522-1000

January 31, 2025

You could explain the process of how long once your car comes on before it gets looked at even if you have a date and time for it to be there More

by CCOTTON92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Heaney Service Manager 262-522-1000

January 31, 2025

Wouldn't give us the price listed on the sticker of the Palisade. Ended up buying a Santa Cruz instead. Felt like bait and switch. Went to the BBB with it and nothing happened. More

by Julie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Boucher Hyundai of Waukesha responded

Julie, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ryan Fitzsimmons General Sales Manager 262-522-1000

January 30, 2025

Work was completed on time. Comfortable waiting area for customers. Complimentary car wash was appreciated. More

by KLM.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Krubsack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with Jeremy and our team. We're glad to hear we delivered such a great experience! Rob Heaney Service Manager 262-522-1000

January 30, 2025

Bought a lot of cars and the process was extra slow this time. We bought a car at this dealership before and the process was a better experience. Felt like it wasn’t that important to sell us a car that d More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Fett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Rosenberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Boucher Hyundai of Waukesha responded

Steve, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ryan Fitzsimmons General Sales Manager 262-522-1000

January 26, 2025

I was given a quote for the deal to buy a new Hyundai which included my trade in. When I got there they said that they made a mistake and that they couldn't honor the quote. They said "come back Monday More

by SKIBUM7234
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Darlene Larsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ryan Fitzsimmons General Sales Manager 262-522-1000

Feb 05, 2025 -

SKIBUM7234 responded

You have my phone number, address and email yet you have not contacted me. This is just reinforcing my poor experience with your dealership!!!

January 26, 2025

Service writer was very helpful and was very polite guided me through everything throughly and made the experience very pleasant More

by Soup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Krubsack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thilleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerwin Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Heaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brayan Alanis
Jan 27, 2025 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

January 24, 2025

From beginning to end everyone involved was knowledgeable and considerate. Chris Baker was very thorough throughout the whole process. More

by JKMINDI24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Himmy Pathak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Boucher Hyundai of Waukesha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Chris! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ryan Fitzsimmons General Sales Manager 262-522-1000

January 18, 2025

Repairs are a bit pricey. I just bought my 4th car this week from Chris Baker. He is an honest, top notch h salesman who I trust. He gets an A+ ! More

by BKP629
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. Chris and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha. Ryan Fitzsimmons General Sales Manager 262-522-1000

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