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Bob Rohrman Honda

Lafayette, IN

4.6
853 Reviews

821 Sagamore Parkway South

Lafayette, IN

47905

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853 Reviews of Bob Rohrman Honda

January 23, 2020

We had a tire problem the service writer took very good care of this and made it simple to get repairs made and warranty applied More

by TWO_B_S
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Jan 25, 2020 -

Bob Rohrman Honda responded

We love it when we can exceed guests' expectations!! Thanks for letting us know how we were able to help!

January 17, 2020

Great service; everyone so pleasant! From the call to make appointment until service was completed and I was on my way home, everyone was great! Waiting is comfortable and popcorn was a More

by Rusk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schleman, James Reef
Jan 17, 2020 -

Bob Rohrman Honda responded

Thanks for the great review!!! What can we do next time to make sure we earn a full 5 stars?\

January 17, 2020

Bobby Brown is the man! Always helpful, charming, easy to talk to, and funny. He knows his business. Thankful for the help! I’ll come back More

by Kfeliszak
Recommend Dealer
Yes
Employees Worked With
Bobby Brown
Jan 20, 2020 -

Bob Rohrman Honda responded

What a great review!! We love Bobby Brown too!! Great business professional and always makes his guests happy! Thanks for letting us know Bobby exceeded your expectations.

January 15, 2020

Bobby Brown is a class act. Willing to do what it takes to get the job done. He is very personable and a joy to deal with! More

by ajconnell13
Recommend Dealer
Yes
Employees Worked With
Bobby Brown
Jan 16, 2020 -

Bob Rohrman Honda responded

We think so too! Great employees make for happy guests!! Thanks for letting us know that Bobby exceeded your expecations.

January 15, 2020

The team at Rohrman Honda made the process streamline and easy! Stacy Arthur and Bobby Brown are awesome! I would beyond a doubt recommend them! More

by Jdahlenburg79
Recommend Dealer
Yes
Employees Worked With
Bobby Brown, Luke Rohrman, Stacy Arthur
Jan 16, 2020 -

Bob Rohrman Honda responded

Thanks for the awesome review!!! Stacy and Bobby rock!!! We really appreciate your business and can't wait to see you when you're in for your routine maintenance!

January 13, 2020

Much Improved I've been taking my vehicles to Rohrman Honda Service for years. Over the years, there have been some visits that were disorganized and the staff was More

by michelle64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the name but he had dark hair, a beard, mustache, and was about 5'9"ish. Good guy!
Jan 13, 2020 -

Bob Rohrman Honda responded

Wow! That is great to hear! Thanks for letting us know!

Jan 16, 2020 -

Bob Rohrman Honda responded

My name is Rich I am the service manager, I have been here a little over a year. It is nice to know we are making positive changes. The next time you are in please ask for me, I would like to thank you in person!!

January 13, 2020

Normal service work on Honda CRV. Good service and quality work. Service advisor Tom Couldridge was very friendly and knowledgeable about what needed to be done and advised me of a rec More

by TGTHOMPSON88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Couldrigde
Jan 13, 2020 -

Bob Rohrman Honda responded

Thank you so much for letting us know Tom exceeded your expectations!! Glad you enjoyed your service experience and we can't wait to help you again!

Jan 14, 2020 -

Bob Rohrman Honda responded

It is always great to get feedback, thank you for taking time to let us know how we are doing. I will let Tom know about your experience.

January 12, 2020

Don’t buy the extended warranty I have 2 electrical problems on car you’re already worked on one of them and even though I purchased the extended warranty you want to charge me 2- $ More

by RB.RABER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Jan 13, 2020 -

Bob Rohrman Honda responded

We are so sorry you are not happy with the experience you had here. That is definitely not the experience we want our guests to have. We'd love to try to work this out with you. Rich Gagnon is the service manager here and he would like to try to help. Please reach out to him directly. His office phone number is 765-449-2173.

January 12, 2020

Consistent great experience Based on 40 years! Sure, a few bumps in the road, but overall, a five star! A great oroduct and service, consistently good work and friendly staff. More

by cbarrett5594
Recommend Dealer
Yes
Employees Worked With
Adam and one other service manager
Jan 13, 2020 -

Bob Rohrman Honda responded

40 years sure is a long relationship! Any relationship that long will have a few bumps in the road, but we are glad we can always work out the kinks! Thank you so much for your long term trust in us!!!

January 11, 2020

Easy to work with. Appreciate them working around our schedule . Work done faster than estimated. Appreciated that we didn’t have to be inconvenienced longer than we had to be. More

by GDCLARK54
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Jan 11, 2020 -

Bob Rohrman Honda responded

Wow. So glad we were able to help! Thanks for the awesome feedback.

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