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Bob Rohrman Honda

Lafayette, IN

4.5
853 Reviews

821 Sagamore Parkway South

Lafayette, IN

47905

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853 Reviews of Bob Rohrman Honda

February 07, 2020

Excellent service as usual. The service advisor Tom was waiting on me & quickly got my problem fixed. I was in & out in 30 minutes. Thank you More

by V_ELKINS
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 11, 2020 -

Bob Rohrman Honda responded

5-stars! So happy we could exceed your expectations!

February 06, 2020

Convenient, timely and comfortable Bob Rohrman Honda Service department is by far the most professional and well-run service department that I have experienced. W have been Honda owne More

by dsschreiber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Couldridge
Feb 06, 2020 -

Bob Rohrman Honda responded

What an amazing review! Thank you so much. We cannot describe to you how awesome it feels to have amazing customers like you! Thank you for trusting in us.

February 05, 2020

Excellent service Was able to get my vehicle scheduled quickly and had an excellent experience with the oil change, tire rotation and general maintenance. Tom was very More

by PATSY_ARGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in Service and June in Sales
Feb 06, 2020 -

Bob Rohrman Honda responded

I am glad you had a 5 star experience, we look forward to seeing again in 5,000 miles for your manufacturer recommended tire rotation

Feb 06, 2020 -

Bob Rohrman Honda responded

That is wonderful to hear. Exceeding expectations is always what we hope to do! Thanks for letting us know we were able to do that for you.

February 04, 2020

Great Service Justin was incredibly helpful when helping me with the process trading in my lease for a new one, as was Bobby who assisted me when I was signing pape More

by ALEX.TAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Rogers, Bobby Brown
Feb 06, 2020 -

Bob Rohrman Honda responded

Justin Rogers and Bobby Brown are amazing professionals that do an amazing job helping our guests! Thanks for letting everyone else know how amazing they are. We hope you love your new Honda!

February 03, 2020

Fast appointment and great service. I showed up a little early for my appointment, was greeted promptly and ended up being in and out very quickly. Excellent experience in all! More

by amymd0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 03, 2020 -

Bob Rohrman Honda responded

Thank You for letting us know, nothing better than hearing from a happy customer!!

January 31, 2020

Helpful & courteous. I did not have to make an appointment for an oil change with 21-pt check. They got me right in, it took less than half an hour and I got some reading More

by atwoodeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Snow?; the lady taking payment
Jan 31, 2020 -

Bob Rohrman Honda responded

Always great hearing from a satisfied customer, I am glad we exceeded your expectations.

January 28, 2020

I had a service done and complete alignment. Appointment was at 1:00, arrived a little before 1:00 and was out a little before 2:00. All concerns were addressed and in and out without a hitch. Jennifer was More

by JARBET42
Recommend Dealer
Yes
Employees Worked With
Jennifer Hanssens was great!
Jan 29, 2020 -

Bob Rohrman Honda responded

I am glad we exceeded your expectations, I will pass your experience on to Jennifer.

January 27, 2020

The service man came out and explain to me what needed to be done to my car so I could understand! Appreciate his manner in dealing with customers. More

by sowerss
Recommend Dealer
Yes
Employees Worked With
Kyle Denny
Jan 27, 2020 -

Bob Rohrman Honda responded

4 Stars!! We will take it! We are glad you had a great experience! What can we do next time to ensure we give you a perfect 5-star experience?

January 27, 2020

We came in for a recall, they were so nice! Had great customer service. In no time, they had us on our way! Thank you Bob Rohrman Honda! More

by RGILES826
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
Jan 27, 2020 -

Bob Rohrman Honda responded

We love it when we can have satisfied clients!! Thank you so much for letting us know!!

January 23, 2020

Through, quick and efficient I was a 15 minutes early but they got me right in and reviewed the services being performed. They found a couple of other items of concern and that w More

by rileydr4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Couldridge
Jan 25, 2020 -

Bob Rohrman Honda responded

Perfect!! That's exactly what we want to hear!! Glad we were able to help you in a timely and efficient manner!

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