Bob Rohrman Honda
Lafayette, IN
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853 Reviews of Bob Rohrman Honda
This Dealership has a lot to learn about customer service. They will give you the run around, and me being young, they tried to pull anything on me. They tried everything to keep me from upgrading to service. They will give you the run around, and me being young, they tried to pull anything on me. They tried everything to keep me from upgrading to a upper model accord.They kept me there the whole day, and had me out in the snow looking at cars, and getting my hopes up. The salesmen gave me a TOTALLY different quote than the finance manager. Do not take any quotes from sales. The finance manager, talked over me, and tried to tell me, how it was going to be, when the deal is on my terms, not theirs. I will not get my new car from then this fall when the 2008 accord arrives. Apparently there having trouble with their turn over with staff. They did not make the experience of just looking and seeking options fun at all. I will not return. Service department is "okay" and guy did get smart with me, and was rude and talked over me, and made me feel stupid. I have asked all my co-workers and lafayette area people about what they thought of bob rhorman auto group, and you know what they say? Never will I get a car there. Horrible, Overpriced! Buyer Beware. More
This service department is so irritating. They are sometimes courteous, sure, but I sometimes I think it is only to get a customer to give a perfect rating when that bogus survey calls the next day or sometimes courteous, sure, but I sometimes I think it is only to get a customer to give a perfect rating when that bogus survey calls the next day or two. They smile the whole time they overcharge or make life difficult. I just called for a replacement mirror. Without asking a single question, much less looking at the vehicle, the manager quoted me a $90 service charge. Then, when I spoke to parts, they insisted my mirror was a power mirror. It's not. It drive the vehicle every day. I know that my model does not have power mirrors, regardless of what it says on his monitor. More
Great, but they did manipulate which car I got down to the spoiler. They told me that I could not get the Honda Accord SE with the spoiler because it would make my payments go up $20 more. It is just a sp the spoiler. They told me that I could not get the Honda Accord SE with the spoiler because it would make my payments go up $20 more. It is just a spoiler. Also there are specials now that are for the EX that are the same price that I am paying for my SE, so naturally I feel like that they totally just tossed me around without getting the best bang for the buck. Although I am very pleased and do not regret getting my SE. So no dissapointment there. Next time I will get what I want, or I will take my money elsewhere. It will be on my terms, not theres. Seriously bob Rhroman, a spoiler? it is not worth 600 bucks like you said, BE HONEST. Other than this I am pleased, and will proceed another deal in the future. After all there is anothr dealer in Indy. Thank You. Do your research, #1 key to successfully getting what you want, they will have no reason to argue with you if your informative and show that you know what your doing. More