Back

Bob Rohrman Honda

Lafayette, IN

4.6
853 Reviews

821 Sagamore Parkway South

Lafayette, IN

47905

Directions

By Type

853 Reviews of Bob Rohrman Honda

September 13, 2021

My first experience with Bob Rohrman Honda, I felt pressure to buy a used car which I was looking for to begin with. Mine was a 2013 Ford Escape Titanium well kept. I just wanted a newer one, I did More

by LTORBET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They are not listed
Sep 13, 2021 -

Bob Rohrman Honda responded

Thank you for your detailed feedback. We are very sorry to hear that you didn't have the best experience, and we apologize if our customer service fell short of your expectations. Customer satisfaction is our top priority and we would like to discuss this with you to see if there is anything we can do to turn this around for you. Please reach out to us directly if you would be willing to continue the conversation. We appreciate your business and hope you will give us another opportunity to serve you.

September 13, 2021

I have very positive response about the dealer ship. How ever, I expected price for Diagnostics is included in the repair.....How ever, I had to pay extra fees for diagnostics. Also My battery was n More

by EssJay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Adrian
Sep 30, 2021 -

Bob Rohrman Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 12, 2021

Jennifer Price took great care of me. She told me the ETA 90/120 mins. She updated me And let me know the work was almost done. 90 mins late she called me up to let me know everything is done She is a gre More

by BROOKSEMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Price
Sep 12, 2021 -

Bob Rohrman Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Honda.

Sep 12, 2021 -

BROOKSEMD responded

I have had Jennifer 2 times now and she is always friendly and Great

September 12, 2021

We were very lucky to get the car we wanted so much to get! People were extremely nice and helpful and answered every single question we had in mind! Thank you all for the great service! More

by AWADS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Brown, Luke Rohrman
Sep 12, 2021 -

Bob Rohrman Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Honda are glad to have you as a customer.

September 11, 2021

I am so fortunate to have purchased my car from Bob Rohrman Honda. My sales person Dustin Blume even came to pick me up when I had no way to get to the lot. He also protected my sale until it was comp More

by BABCOCKSHIRLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Blume
Sep 12, 2021 -

Bob Rohrman Honda responded

Shirley, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Dustin or our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 10, 2021

My first experience with Rohrman Honda was very positive. The Service Associate that assisted me was positive, friendly and knowledgeable. The only down side was that when I arrived I did not know who my As More

by TimM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Abramson
Sep 10, 2021 -

Bob Rohrman Honda responded

Thank you for your business and this review, Tim. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 09, 2021

I was able to get my service done with extended warrenty. Their service was really good. Marcia and Jennifer was also helping me but they were not on the list. More

by kra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Adrian
Sep 09, 2021 -

Bob Rohrman Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Marcia, Jennifer and our team and don't hesitate to let us know if we can be of further assistance.

September 06, 2021

The sales person was flexible and willing to hold the car for a day to allow me to have my mechanic look it over. The price was below the average for that vehicle, but the car is in good shape. The people More

by Old school
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Myers, Dan Aveline
Sep 07, 2021 -

Bob Rohrman Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! we look forward to having you as our valued customer!

September 06, 2021

THE SALES PEOPLE WERE COMFORTABLE TO WORK WITH. WE WERE AND STILL ARE HAPPY WITH OUR HONDY ODYESEE WE HAVE HAD ALL THE NORMAL SERVICE WORK DONE BY ROHRMANS. SERVICE PEOPLE WERE EASY AND GOOD TO WORK WITH. More

by JOHN ZUFALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Brown, Rob Freeman
Sep 07, 2021 -

Bob Rohrman Honda responded

John, here at Bob Rohrman Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 01, 2021

I am happy with my purchase and was treated well. They tend to pressure you to buy, so if you have low sales resistance, I would go elswhere. More

by JFFSTRSSR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Myers
Sep 02, 2021 -

Bob Rohrman Honda responded

Thank you for choosing Bob Rohrman Honda! Congratulations on your new purchase, and please let us know if we can be of any more assistance!

...
40
...