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Bob Rohrman Honda

Lafayette, IN

4.6
853 Reviews

821 Sagamore Parkway South

Lafayette, IN

47905

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853 Reviews of Bob Rohrman Honda

August 31, 2021

Excellent support, communication and follow up by Chuck Meyers and good explanations to the the clarifications asked during vehicle purchase. Excellent follow up after vehicle purchase More

by VENKAT_TORLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Meyers
Sep 01, 2021 -

Bob Rohrman Honda responded

It's great to hear that Chuck and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Honda!

August 30, 2021

Exhaust diagnosis cost of 130 dollars that would not apply to the repairs . Penske & Hare Honda's dealership Price for this diagnosis is 79 dollars and this IS applied to the repairs . Why would I want More

by oneguy2023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Adrian
Sep 16, 2021 -

Bob Rohrman Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 27, 2021

Kyle Denny was outstanding. He made the entire process of trading and buying a new vehicle so easy. He was an extremely good listener and understood my needs. The reason I bought from Rohrman Honda was word More

by DAVIDARMOLD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Denny
Aug 27, 2021 -

Bob Rohrman Honda responded

Congratulations on your new purchase, David! We're glad to hear that you had such a positive experience here with us. We are looking forward to sharing this fabulous, five-star review with Kyle. Please let us know if we can be of any further assistance. We're always happy to help.

August 27, 2021

Chris was very helpful and under And worked extremely hard to get me into the car I wanted! Would highly recommend anyone to go there! More

by ANTOINETTEBORDERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 27, 2021 -

Bob Rohrman Honda responded

It's fantastic to hear that Chris provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Bob Rohrman Honda. Congratulations on your new vehicle, Antoinette!

August 26, 2021

I liked my salesman, Derrick. He was informative without being pushy. He was very helpful and I love the car I bought there. It was worth the hour drive from Indianapolis! More

by SWEARINGEN.ANNE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick
Aug 26, 2021 -

Bob Rohrman Honda responded

Thank you, Anne, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 26, 2021

No a bad experience had what wanted to buy, not much inventory due COVID but had drive from South Bend, hour trip. Satisfied with your dealership More

by MAJTEDINF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin finalized sale, Kyle Denny, Stacy Arthur
Aug 26, 2021 -

Bob Rohrman Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 26, 2021

The employees at the service were very friendly and professional. I was able to find the right car in no time! My salesman, Christopher was very respectful and was easy to work with. I would recommend More

by CONNORBREWER14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sarkkinen
Aug 26, 2021 -

Bob Rohrman Honda responded

Thank you for your business, Connor. We appreciate you taking the time to leave us a five-star review. We're happy to hear that Christopher was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new purchase, Connor!

August 26, 2021

I had worked with Chuck on a used car for my son and worked with him on this new car. He was a pleasure to work with. He kept me updated on cars coming in and gave me trouble free service when one I w More

by RAF0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Myers
Aug 26, 2021 -

Bob Rohrman Honda responded

Thanks for your feedback on your recent visit to Bob Rohrman Honda. I'm glad to hear that Chuck was once again able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 26, 2021

Experience was ok. Was not happy with the 199.00 doc fee and the “insurance” fee for identity theft. Customer should not pay for these. More

by JFAULKN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Denny
Sep 12, 2021 -

Bob Rohrman Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? We look forward to hearing from you.

August 26, 2021

After my car was serviced it required more parts. When I picked up my car I asked the employee to make sure the parts were ordered. 2 weeks later the parts had not been ordered and I was told I did not requ More

by nwblossom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Adrian
Sep 12, 2021 -

Bob Rohrman Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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