Bill Rapp Subaru
Syracuse, NY
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46 Reviews of Bill Rapp Subaru
We love our new Forester touring model. We had a really nice salesman who didn’t push extra things and he had answers for absolutely everything in terms of how the car worked. It was difficult to find a ca nice salesman who didn’t push extra things and he had answers for absolutely everything in terms of how the car worked. It was difficult to find a car because many of the plants are on sort of a slower production in 2020, but it arrived and we promptly were notified and could pick it up. We were able to have our trade-in evaluated at from our home on a link. That was very helpful to us. We submitted pictures they gave us a quote and it was twice as much as we had been offered at another dealership. More
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Ulas was an awesome salesman and made me feel very comfortable.We worked out a deal that best fits me.I would recommend him to anyone that wants a Subaru comfortable.We worked out a deal that best fits me.I would recommend him to anyone that wants a Subaru More
Again, Bill Rap Subaru won my approval. While driving , my tire pressure light came on. I saw a screw in my tire. Went right to the dealership, hoping to schedule an appointment for the following day. my tire pressure light came on. I saw a screw in my tire. Went right to the dealership, hoping to schedule an appointment for the following day. The ushered me in a gave me service immediately . Thank you Subaru. More
I would definitely recommend this dealership and sales person to anyone looking for a Subaru. They were professional, straightforward and reasonable to deal with. The entire experience was surprisingly e person to anyone looking for a Subaru. They were professional, straightforward and reasonable to deal with. The entire experience was surprisingly easier and more positive than can be the case at a car dealership. More
Sales department very professional and pleasant to work with.Dennis was very helpful and went out of his way to assist us and was great to work with. with.Dennis was very helpful and went out of his way to assist us and was great to work with. More
Bill Scoville made the process of leased vehicle return and new lease very easy in these days of COVID, since I was able to complete a lot of the paperwork online. Arnell Tiric was very helpful in demons and new lease very easy in these days of COVID, since I was able to complete a lot of the paperwork online. Arnell Tiric was very helpful in demonstrating some of the new features of my vehicle. A few negatives: The new lease was considerably more expensive than my old one for essentially the same car and I was told that this was due to Subaru’s changed valuation of the residual value. I got no discount for the very low mileage on my old car or for being a loyal Subaru customer - this is my 3rd lease. I expected more and might consider switching to a different car in the future. I found the new system of dealing with different staff a bit confusing and preferred it when the sales person handled everything. Both Bill and Arnell were appropriately masked, but the Business Manager came to speak with me briefly and his mask was not covering his nose. It made me uncomfortable since I’m in a high-risk category due to age. More
I was very please with how I was treated by everyone at Bill Rapp. They made buying my new car easy, even in these difficult times. Bill Rapp. They made buying my new car easy, even in these difficult times. More
Salesman Brian Milback and Shawn in financing were great, worked hard to get the payment and interest rate I wanted, had everything ready to go and sign when I went to pick up the car. Not once did they make worked hard to get the payment and interest rate I wanted, had everything ready to go and sign when I went to pick up the car. Not once did they make me feel like I was a inconvenience or not welcomed, very friendly staff highly recommend Bill Rapp Subaru will definitely be back. More