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Bill Jacobs BMW

Naperville, IL

5.0
3,281 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,281 reviews

December 22, 2024

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. Always a pleasure working with Jacob and th More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
December 21, 2024

Bought my wife a 2024 BMW X5 and couldn't ask for a better sales rep! Kwaku at BMW Naperville was awesome and answered all of our questions. Even after the sale I emailed him a few weeks later and he More

by JPW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kwaku Bentil
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

I have been working with Alex over the years. He understands what his customers expectations are. I always have a positive experience when being my car in for service. More

by Derek
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
December 19, 2024

Thank Jeff for everything! Your communication skills were really appreciated, and we will definitely be back! More

by jpkopp54
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jeff in service
December 19, 2024

Amazing service. Talked me through everything and made we sure made a deal happen that was beneficial for both parties. More

by Faraz
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

This is my second purchase of a BMW from Bill Jacobs. Service is very important to me and with my first BMW I experienced excellent maintenance and service on my car. This made it very easy for me to mak More

by Ronapapini
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Husain and the team at Bill Jacobs BMW made the sale of my new to me BMW quick and seamless. I highly recommend purchasing a new or used BMW from the team. More

by em1sshobbs
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
HUSAIN SHEIKHANI
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Leased an iX. Kwaku Bentil made the experience very pleasant. Everything went very smoothly. No surprises. Would definitely work with them again. More

by JR Liang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kwaku Bentil
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

The team at this dealership provided exceptional service from start to finish. They were professional, attentive, and made the entire process seamless. Their attention to detail and commitment to customer s More

by iura.dascalescu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GIOVONNA MONTALVO
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Alex Flinn took really good care of me while I waited at the dealership. My car was finished in less than an hour. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
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