Bill Jacobs BMW

We had an exceptional experience with Bill Jackobs. Rayyan was knowledgeable and professional. He made the experience much more enjoyable Rayyan was knowledgeable and professional. He made the experience much more enjoyable More

Great experience working with Russ! We were treated with honesty and integrity and appreciate his attention to what we wanted. We were treated with honesty and integrity and appreciate his attention to what we wanted. More

Rich has gone above and beyond. Back in July helping with services beyond expectations of a dealership of any kind. Rich listens with care and assesses the problem to communicate wi Back in July helping with services beyond expectations of a dealership of any kind. Rich listens with care and assesses the problem to communicate with the technician to service the vehicle with the best care possible. Rich is a great addition to the Bill Jacobs team! More

Bought my third BMW from Bill Jacobs BMW. Stressless experience dealing with professions from sales to education on the technicalities of the car. Follow up service has also been performed at Stressless experience dealing with professions from sales to education on the technicalities of the car. Follow up service has also been performed at a high level. Customers are obviously valued there. More

The service is spot on. ..timely, efficient, careful. And the attention from Jeff Hulsebus about what was needed and the condition of my car was great! ..timely, efficient, careful. And the attention from Jeff Hulsebus about what was needed and the condition of my car was great! More

Best customer service and they went above and beyond to make us happy and find a car we wanted. Very professional and courteous staff. Josh, Kelly, Mo, and Mike all made sure we were 100% satisfied. make us happy and find a car we wanted. Very professional and courteous staff. Josh, Kelly, Mo, and Mike all made sure we were 100% satisfied. More

⭐⭐⭐⭐⭐ I can't thank the team at Bill Jacobs BMW enough. I test drove the car, knew right away it was the one, and left the dealership without signing anything that day. From there, I negotiated the enough. I test drove the car, knew right away it was the one, and left the dealership without signing anything that day. From there, I negotiated the entire deal over the phone with Mark and Gigi — no need to sit around a dealership for hours. When I came back in to sign, I was in and out within 90 minutes. A huge thank you to Mark Graffagna, Mike Alder, Gigi Demirovski, and Sofia Marinopoulos for going above and beyond to get me into my new car. Each of them brought their own expertise and care to the process, and together they turned what's usually a long, tedious day into one that was smooth, easy, and honestly kind of enjoyable. The price I got was amazing, and the car itself has exceeded every expectation I had. If you're in the market for a BMW, do yourself a favor and call Mark at (630) 718-2847. Turns out the Ultimate Driving Machine comes with an ultimate buying experience, too. — Brian Messer More

Bill Jacobs BMW serviced my car to my complete satisfaction. While the first visit did not solve the issue, they did not hesitate to take another look at the vehicle. Rich Wildeweld, my service ad satisfaction. While the first visit did not solve the issue, they did not hesitate to take another look at the vehicle. Rich Wildeweld, my service advisor, was very helpful and courteous. Highly recommend Bill Jacobs BMW to friends and family. More