⭐⭐⭐⭐⭐ I can't thank the team at Bill Jacobs BMW enough. I test drove the car, knew right away it was the one, and left the dealership without signing anything that day. From there, I negotiated the entire deal over the phone with Mark and Gigi — no need to sit around a dealership for hours. When I came back in to sign, I was in and out within 90 minutes. A huge thank you to Mark Graffagna, Mike Alder, Gigi Demirovski, and Sofia Marinopoulos for going above and beyond to get me into my new car. Each of them brought their own expertise and care to the process, and together they turned what's usually a long, tedious day into one that was smooth, easy, and honestly kind of enjoyable. The price I got was amazing, and the car itself has exceeded every expectation I had. If you're in the market for a BMW, do yourself a favor and call Mark at (630) 718-2847. Turns out the Ultimate Driving Machine comes with an ultimate buying experience, too. — Brian Messer

Bill Jacobs BMW serviced my car to my complete satisfaction. While the first visit did not solve the issue, they did not hesitate to take another look at the vehicle. Rich Wildeweld, my service advisor, was very helpful and courteous. Highly recommend Bill Jacobs BMW to friends and family.

I recently purchased a new BMW X5 fro Bill Jacobs BMW. This is my second BMW purchase with the first being from another Chicago area dealer. This experience was very enjoyable from selection to delivery without any pressure. My client advisor was Russ Millard and I recommend him to anyone looking to purchase from Bill Jacobs BMW. Bill Jacobs also extends the factory drive train warranty at no additional cost to the purchaser.

I just bought a new X2 after 18 months of searching for the right car for me. Bill Earnest at Bill Jacobs was great! He periodically sent emails with options of cars, and once I decided, the process was seamless. it was a long distance purchase since I moved out of state (Florida) 5 years ago, but have always trusted Bill Jacobs. This is the 8th car I've purchased from them. I'm just bummed I live out of state and won't be able to use Bill Jacobs (Jeff Hulsubus) for my service needs.

I had a great experience purchasing my BMW X1 from Bill Jacobs BMW. From the beginning, the process was smooth, professional, and straightforward. Russ was excellent to work with—he was knowledgeable, patient, responsive, and never made me feel pressured. He took the time to answer all of my questions, made sure I understood the vehicle, the CPO warranty, and everything involved in the purchase, and worked to make the entire process as easy as possible. What I appreciated most was the transparency and communication throughout the deal. Everything we discussed was handled professionally, and when I came in to finalize the purchase, there were no surprises. Russ made sure I was comfortable with everything before driving away. I absolutely love my BMW X1 and couldn’t be happier with the purchase. I would definitely recommend Bill Jacobs BMW, and especially Russ, to anyone looking for a BMW. Thank you for making the experience such a positive one!

Bill Jacobs BMW runs like a well-oiled machine, efficient and well-communicated processes and service.