Russ Millard

I had a great experience purchasing my BMW X1 from Bill Jacobs BMW. From the beginning, the process was smooth, professional, and straightforward. Russ was excellent to work with—he was knowledgeable, pati Jacobs BMW. From the beginning, the process was smooth, professional, and straightforward. Russ was excellent to work with—he was knowledgeable, patient, responsive, and never made me feel pressured. He took the time to answer all of my questions, made sure I understood the vehicle, the CPO warranty, and everything involved in the purchase, and worked to make the entire process as easy as possible. What I appreciated most was the transparency and communication throughout the deal. Everything we discussed was handled professionally, and when I came in to finalize the purchase, there were no surprises. Russ made sure I was comfortable with everything before driving away. I absolutely love my BMW X1 and couldn’t be happier with the purchase. I would definitely recommend Bill Jacobs BMW, and especially Russ, to anyone looking for a BMW. Thank you for making the experience such a positive one! More

Print

Courteous, no pressure, attentive, extended drivetrain warranty for free and knowledgeable staff to help set up the initial settings. Great new car buying experience. warranty for free and knowledgeable staff to help set up the initial settings. Great new car buying experience. More

Print

I worked with Russ, he was great. He made my experience very easy and enjoyable! He made my experience very easy and enjoyable! More

Print

After searching nationwide for a specific vehicle, I found the exact match at Bill Jacobs BMW. From my initial call, Russ Millard was exceptionally courteous and helpful. Working with Russ, General Mana found the exact match at Bill Jacobs BMW. From my initial call, Russ Millard was exceptionally courteous and helpful. Working with Russ, General Manager Mike Alder, and the finance team made the entire transaction seamless and efficient. I am thoroughly impressed with the level of service provided by Bill Jacobs BMW and highly recommend them to prospective buyers More

Print

Russ Millard and the sales team at Bill Jacobs BMW are fantastic to work with. fantastic to work with. More

Print

Our experience at Bill Jacobs BMW was top notch from start to finish. This was our second purchase from them and we will be back! start to finish. This was our second purchase from them and we will be back! More

Print

This is my second time working with Russ Millard, and he has been fantastic to work with both times. He is honest and transparent, and the cars have both been exactly as advertised. Highly recommend Bill Ja has been fantastic to work with both times. He is honest and transparent, and the cars have both been exactly as advertised. Highly recommend Bill Jacobs and Russ. More

Print

Our salesman Russ Millard was amazing and the dealership itself was very good to work with. I have purchased 4 cars from them. GO see Russ, he will take care of you ! itself was very good to work with. I have purchased 4 cars from them. GO see Russ, he will take care of you ! More

Print

Russ Willard made the car buying process easy. He was honest, transparent and did not pressure me into any additional services. He was honest, transparent and did not pressure me into any additional services. More

Print

Russ and Rob were fantastic. They both worked hard to get me a deal I was happy with. I appreciated everything. Russ always works hard to go the extra mile for you. They both worked hard to get me a deal I was happy with. I appreciated everything. Russ always works hard to go the extra mile for you. More

Print